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What is Smartlook?

Smartlook is a mobile analytics platform designed to help websites and applications uncover the reasons behind user behaviors, benefiting more than 300,000 businesses across various sectors. By eliminating uncertainty, it provides concrete, actionable insights into user actions. This innovative solution delivers a detailed understanding of user interactions at a granular level. With its continuous visitor recordings, Smartlook enables you to monitor every individual navigating your site or app. Its automatic event tracking feature allows for the observation of specific actions taken by visitors, while conversion funnels help analyze conversion rates and identify the causes of user attrition. Additionally, its heatmaps offer extensive data regarding how users click, scroll, and hover throughout your web pages. In 2019, Smartlook received recognition as one of the Top 100 Software Products in the G2 Crowd Awards, underscoring its value in the market. Notable clients include O2, Miele, and Hyundai, demonstrating its appeal to a diverse range of industries. Furthermore, the platform is capable of recording gameplay from Unity-engine games, expanding its utility in the gaming sector. This versatility makes Smartlook a comprehensive tool for understanding user engagement across multiple platforms.

What is Flowtrace?

We help you understand and improve the efficiency of your organization's work processes, leading to a more productive workforce and enhanced employee engagement while ensuring that clients receive the high-quality service they deserve. The obstacles created by organizational silos not only obstruct innovation, collaboration, and productivity but can also place even the most committed companies at considerable risk. Meetings are essential for steering your team's decision-making, making it imperative to provide meeting leaders and attendees with the necessary tools to drive better business outcomes. By enabling real-time interaction insights, you can elevate productivity and foster transparency throughout your teams. Flowtrace offers critical insights into team collaboration, allowing you to evaluate their performance effectively within the organization. Furthermore, recent research shows that more than 25% of employees are contemplating leaving their positions in the next year, with poor communication and collaboration identified as major contributors to this discontent. Tackling these challenges is vital not only for retaining talent but also for nurturing a vibrant workplace culture that encourages growth and stability. Ultimately, prioritizing effective communication will lead to a more satisfied and committed workforce.

Media

Media

Integrations Supported

Intercom
Zendesk
Axis LMS
Google Analytics
Mixpanel
Piwik PRO
Product Fruits
Quickwork
Shopify Plus
Stackreaction
Weebly
WordPress

Integrations Supported

Intercom
Zendesk
GitHub
Google Calendar
Google Drive
Google Meet
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Salesforce

API Availability

API Availability

Pricing Information

$39 per month
Free package: 1,500 sessions/month
Startup package: $39/month for 5,000 sessions/month
Business package: $95/month for 15,000 sessions/month
Ultimate package: contact Smartlook for more pricing information
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Smartlook

Date Founded

2016

Company Location

Czech Republic

Company Website

www.smartlook.com/

Company Facts

Organization Name

Flowtrace

Date Founded

2020

Company Location

United Kingdom

Company Website

www.flowtrace.co

Categories and Features

AB Testing

Funnel Analysis
Heatmaps

Customer Experience

Not specified

Digital Analytics

Not specified

Heatmap

Behavioral Mapping
Dashboard
Element Analytics
Website Analytics

Marketing Analytics

Channel Attribution
Dashboard
Performance Metrics
Website Analytics

Mobile App Analytics

Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking

Predictive Analytics

Modeling & Simulation

Product Analytics

Attribution
Automatic Data Capture
Customer Feedback Collection
Customer Journey Analytics
Data Export
Data History Retention
Real-Time Data Analysis
Touchpoint Analytics

Session Replay

Heatmaps
Mouse Tracking
Session Recording
User Experience Analysis

UX

Animation
For Mobile
For Websites
Heatmaps
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Web Analytics

Conversion Tracking
Goal Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

Predictive Analytics

Not specified

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