Smartlook Reviews & Ratings

Smartlook

4.8 out of 5 stars

Ratings and Reviews 8 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Smartlook?

Smartlook is a mobile analytics platform designed to help websites and applications uncover the reasons behind user behaviors, benefiting more than 300,000 businesses across various sectors. By eliminating uncertainty, it provides concrete, actionable insights into user actions. This innovative solution delivers a detailed understanding of user interactions at a granular level. With its continuous visitor recordings, Smartlook enables you to monitor every individual navigating your site or app. Its automatic event tracking feature allows for the observation of specific actions taken by visitors, while conversion funnels help analyze conversion rates and identify the causes of user attrition. Additionally, its heatmaps offer extensive data regarding how users click, scroll, and hover throughout your web pages. In 2019, Smartlook received recognition as one of the Top 100 Software Products in the G2 Crowd Awards, underscoring its value in the market. Notable clients include O2, Miele, and Hyundai, demonstrating its appeal to a diverse range of industries. Furthermore, the platform is capable of recording gameplay from Unity-engine games, expanding its utility in the gaming sector. This versatility makes Smartlook a comprehensive tool for understanding user engagement across multiple platforms.

What is GAfix?

GAfix serves as a robust platform tailored for the auditing and diagnosis of GA4, allowing teams to quickly and precisely identify and rectify tracking issues. The tool performs a thorough examination of Google Analytics 4 properties, uncovering common configuration errors associated with events, conversions, property settings, and data collection, while highlighting potential problems that might jeopardize the accuracy of reporting. Through an automated auditing process that is based on a structured checkpoint system, GAfix facilitates the identification of missing events, incorrectly configured conversions, misaligned settings, and overlooked tracking inconsistencies. The findings are presented in a clear and actionable manner, equipping marketers, analysts, and product teams with the insights needed to understand the challenges they face and prioritize essential corrections—thus eliminating the cumbersome nature of manual audits and the complexities of navigating GA4's interface. This intuitive approach not only improves data accuracy but also enables teams to make well-informed decisions grounded in trustworthy metrics, ultimately enhancing their overall marketing effectiveness. Additionally, by streamlining the auditing process, GAfix allows teams to focus more on strategic initiatives rather than getting bogged down by technical details.

Media

Media

Integrations Supported

Google Analytics
Axis LMS
Clym
Intercom
Jimdo
Kameleoon
Mixpanel
Nekton.ai
Piwik PRO
Product Fruits
Quickwork
Shopify
Shopify Plus
Stackreaction
Unbounce
Weebly
WordPress
Zendesk

Integrations Supported

Google Analytics

API Availability

API Availability

Pricing Information

$39 per month
Free package: 1,500 sessions/month
Startup package: $39/month for 5,000 sessions/month
Business package: $95/month for 15,000 sessions/month
Ultimate package: contact Smartlook for more pricing information
Free Version
Free Trial Offered?

Pricing Information

$99 per audit
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Smartlook

Date Founded

2016

Company Location

Czech Republic

Company Website

www.smartlook.com/

Company Facts

Organization Name

GAfix

Date Founded

2025

Company Location

United States

Company Website

www.gafix.ai/

Categories and Features

AB Testing

Funnel Analysis
Heatmaps

Customer Experience

Not specified

Digital Analytics

Not specified

Heatmap

Behavioral Mapping
Dashboard
Element Analytics
Website Analytics

Marketing Analytics

Channel Attribution
Dashboard
Performance Metrics
Website Analytics

Mobile App Analytics

Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking

Predictive Analytics

Modeling & Simulation

Product Analytics

Attribution
Automatic Data Capture
Customer Feedback Collection
Customer Journey Analytics
Data Export
Data History Retention
Real-Time Data Analysis
Touchpoint Analytics

Session Replay

Heatmaps
Mouse Tracking
Session Recording
User Experience Analysis

UX

Animation
For Mobile
For Websites
Heatmaps
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Web Analytics

Conversion Tracking
Goal Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

Web Analytics

Not specified

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