Smartlook
4.8 out of 5 starsRatings and Reviews 8 Ratings
Ratings and Reviews 0 Ratings
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What is Smartlook?
Smartlook is a mobile analytics platform designed to help websites and applications uncover the reasons behind user behaviors, benefiting more than 300,000 businesses across various sectors. By eliminating uncertainty, it provides concrete, actionable insights into user actions.
This innovative solution delivers a detailed understanding of user interactions at a granular level. With its continuous visitor recordings, Smartlook enables you to monitor every individual navigating your site or app. Its automatic event tracking feature allows for the observation of specific actions taken by visitors, while conversion funnels help analyze conversion rates and identify the causes of user attrition. Additionally, its heatmaps offer extensive data regarding how users click, scroll, and hover throughout your web pages.
In 2019, Smartlook received recognition as one of the Top 100 Software Products in the G2 Crowd Awards, underscoring its value in the market. Notable clients include O2, Miele, and Hyundai, demonstrating its appeal to a diverse range of industries. Furthermore, the platform is capable of recording gameplay from Unity-engine games, expanding its utility in the gaming sector. This versatility makes Smartlook a comprehensive tool for understanding user engagement across multiple platforms.
What is Gainsight?
Transforming your clients into a robust engine for growth is entirely possible with the right approach. The Gainsight Customer Cloud brings together all the essential technologies to ensure smooth product adoption, aiding your customers in achieving their objectives alongside your business. By skillfully managing the customer journey across various departments, you can build enduring relationships and continuously yield impressive outcomes. Merging comprehensive SaaS product analytics with customized in-app interactions allows you to offer users exceptional experiences. Collecting valuable feedback and engaging with respondents to complete the feedback loop helps reveal insights that significantly enhance customer experience. This versatile platform acts as a centralized resource for customer data systems, empowering every team member with actionable insights to improve decision-making focused on customer satisfaction. Additionally, it promotes revenue growth through in-depth whitespace analysis, well-crafted upsell and cross-sell strategies, and streamlined renewal processes to boost profitability. In achieving these goals, businesses can not only strengthen connections with their customers but also secure their long-term success in an increasingly competitive landscape. Ultimately, fostering such relationships ensures that companies remain agile and responsive to market demands, paving the way for sustained growth.
Integrations Supported
Google Analytics
Mixpanel
Stackreaction
Zendesk
Integrations Supported
Google Analytics
Mixpanel
Stackreaction
Zendesk
BigLittle RevenUp
Boomerang
Causal
Crowdin
Discern
Hightouch
API Availability
API Availability
Pricing Information
$39 per month
Free package: 1,500 sessions/month
Startup package: $39/month for 5,000 sessions/month
Business package: $95/month for 15,000 sessions/month
Ultimate package: contact Smartlook for more pricing information
Startup package: $39/month for 5,000 sessions/month
Business package: $95/month for 15,000 sessions/month
Ultimate package: contact Smartlook for more pricing information
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Smartlook
Date Founded
2016
Company Location
Czech Republic
Company Website
www.smartlook.com/
Company Facts
Organization Name
Gainsight
Date Founded
2009
Company Location
United States
Company Website
www.gainsight.com
Categories and Features
AB Testing
Funnel Analysis
Heatmaps
Conversion Rate Optimization
Not specified
Customer Experience
Not specified
Digital Analytics
Not specified
Heatmap
Behavioral Mapping
Dashboard
Element Analytics
Website Analytics
Marketing Analytics
Channel Attribution
Dashboard
Performance Metrics
Website Analytics
Mobile App Analytics
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Mobile App Optimization
Not specified
Predictive Analytics
Modeling & Simulation
Product Analytics
Attribution
Automatic Data Capture
Customer Feedback Collection
Customer Journey Analytics
Data Export
Data History Retention
Real-Time Data Analysis
Touchpoint Analytics
Session Replay
Heatmaps
Mouse Tracking
Session Recording
User Experience Analysis
UX
Animation
For Mobile
For Websites
Heatmaps
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
Web Analytics
Conversion Tracking
Goal Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
Categories and Features
AI Customer Success
Not specified
Churn Prevention
Not specified
Customer Retention
Not specified
Customer Revenue Optimization (CRO)
Not specified
Customer Satisfaction
360 Degree Feedback
Analytics
Feedback Collection
Survey Management
Digital Adoption Platforms
Audience Segmentation
Contextual Guidance
In-App Training
Launch Management
Self Service Tools
Surveys & Feedback
User Onboarding
Mobile App Analytics
A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Uninstall Tracking
Personalization
Behavioral Targeting
Content Analytics
Experience Management
Website Personalization
Product Analytics
Not specified
Product Management
Feedback Collection
Revenue Operations
Not specified
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
UX
For Mobile
For Websites
User Journeys
Web Analytics
Goal Tracking
Pageview Tracking
User Interaction Tracking