Smartlook
4.8 out of 5 starsHotjar
4.8 out of 5 starsRatings and Reviews 8 Ratings
Ratings and Reviews 6 Ratings
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What is Smartlook?
Smartlook is a mobile analytics platform designed to help websites and applications uncover the reasons behind user behaviors, benefiting more than 300,000 businesses across various sectors. By eliminating uncertainty, it provides concrete, actionable insights into user actions.
This innovative solution delivers a detailed understanding of user interactions at a granular level. With its continuous visitor recordings, Smartlook enables you to monitor every individual navigating your site or app. Its automatic event tracking feature allows for the observation of specific actions taken by visitors, while conversion funnels help analyze conversion rates and identify the causes of user attrition. Additionally, its heatmaps offer extensive data regarding how users click, scroll, and hover throughout your web pages.
In 2019, Smartlook received recognition as one of the Top 100 Software Products in the G2 Crowd Awards, underscoring its value in the market. Notable clients include O2, Miele, and Hyundai, demonstrating its appeal to a diverse range of industries. Furthermore, the platform is capable of recording gameplay from Unity-engine games, expanding its utility in the gaming sector. This versatility makes Smartlook a comprehensive tool for understanding user engagement across multiple platforms.
What is Hotjar?
Achieve a more profound understanding of your website's user experience without becoming inundated with excessive data. Unlike conventional web analytics tools that primarily concentrate on traffic statistics, they often overlook the genuine actions taken by users—this is where Hotjar proves invaluable. By tracking essential metrics such as Customer Satisfaction (CSAT), Net Promoter Score (NPS®), and the Voice of Customer (VOC), you can gain a more accurate picture of user sentiment. Eliminate guesswork by leveraging Session Recordings to see how users engage with your site, which helps you relate to their difficulties. Analyzing user interactions and asking pertinent questions at key moments can significantly boost engagement levels. Hotjar easily integrates with many popular platforms, simplifying the visualization of user behaviors. This visual display of clicks, taps, and scrolling patterns offers critical insights into what motivates users and their preferences. Moreover, observing actual visitor interactions through recordings allows you to pinpoint specific areas that need enhancement, enabling you to better meet your audience's expectations. In the end, Hotjar equips you with the tools necessary to foster a more user-focused experience, ultimately leading to improved satisfaction and loyalty.
Integrations Supported
Axis LMS
Clym
Kameleoon
Nekton.ai
Shopify
Stackreaction
Unbounce
Weebly
WordPress
Integrations Supported
Axis LMS
Clym
Kameleoon
Nekton.ai
Shopify
Stackreaction
Unbounce
Weebly
WordPress
AI Agent Builder
API Availability
API Availability
Pricing Information
$39 per month
Free package: 1,500 sessions/month
Startup package: $39/month for 5,000 sessions/month
Business package: $95/month for 15,000 sessions/month
Ultimate package: contact Smartlook for more pricing information
Startup package: $39/month for 5,000 sessions/month
Business package: $95/month for 15,000 sessions/month
Ultimate package: contact Smartlook for more pricing information
Free Version
Free Trial Offered?
Pricing Information
$99 per month
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Company Facts
Organization Name
Smartlook
Date Founded
2016
Company Location
Czech Republic
Company Website
www.smartlook.com/
Company Facts
Organization Name
Hotjar
Date Founded
2014
Company Location
Malta
Company Website
www.hotjar.com
Categories and Features
AB Testing
Funnel Analysis
Heatmaps
Conversion Rate Optimization
Not specified
Customer Experience
Not specified
Digital Analytics
Not specified
Heatmap
Behavioral Mapping
Dashboard
Element Analytics
Website Analytics
Marketing Analytics
Channel Attribution
Dashboard
Performance Metrics
Website Analytics
Mobile App Analytics
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Mobile App Optimization
Not specified
Predictive Analytics
Modeling & Simulation
Product Analytics
Attribution
Automatic Data Capture
Customer Feedback Collection
Customer Journey Analytics
Data Export
Data History Retention
Real-Time Data Analysis
Touchpoint Analytics
Session Replay
Heatmaps
Mouse Tracking
Session Recording
User Experience Analysis
UX
Animation
For Mobile
For Websites
Heatmaps
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
Web Analytics
Conversion Tracking
Goal Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
Categories and Features
Conversion Rate Optimization
Not specified
Customer Experience
Analytics
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Customer Feedback
Alerts / Notifications
Behavior Analytics
Screenshot / Screen Capture
User Testing Tools
Video Feedback
Website Feedback
Customer Journey Mapping Tools
Behavioral Analytics
Surveys & Feedback
Customer Retention
Not specified
Heatmap
Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Website Analytics
Marketing Analytics
Customer Journey Mapping
Dashboard
Website Analytics
Session Replay
Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation
Survey
Custom Survey URLs
Data Analysis Tools
Mobile Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Usability Testing
Not specified
User Research
Not specified
UX
For Mobile
For Websites
Heatmaps
Screen Activity Recording
Usability Testing
User Journeys
User Research
Visual Feedback
Not specified
Web Analytics
Form Analytics
User Interaction Tracking
Website Optimization Tools
Performance Metrics
Problem Area Alerts