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What is Smartnumbers?

Smartnumbers ensures that your voice network is secure, reliable, and compliant, whether you aim to prevent fraud in contact centers, verify callers, or safely migrate to SIP. By enabling organizations to reduce business interruptions, Smartnumbers significantly improves caller authentication and fraud detection within contact centers. The service features pre-answer caller authentication, enhancing the customer experience by recognizing and redirecting suspicious calls before they are connected. Additionally, it reduces the need for identity verification questions, which leads to shorter call times and savings in both time and costs while improving caller verification processes. Trust in Smartnumbers is evident, with over 350 organizations, including financial institutions, the Ministry of Defence, and emergency services, relying on its robust services to meet their stringent security and reliability requirements. We partner with leading communications providers and technical vendors, making it easy for you to obtain Smartnumbers through your chosen supplier, ensuring smooth integration with your current systems. With these holistic solutions in place, you can concentrate on your primary business activities while having confidence in your security measures, allowing for uninterrupted operations. This commitment to excellence not only enhances operational efficiency but also fosters trust among your customers.

What is CallerSmart?

If you've received a call or text from a number you don't recognize, we offer a swift and easy method to trace that number right from your phone. Simply input the phone number into our free reverse phone lookup tool, and you'll gain access to details about the caller's identity and whereabouts, as well as Trust Factor ratings and feedback from our active user base. Remember to share your own experiences to help protect others, and in doing so, you can also earn instant boosts to your Caller I.Q. points! Are you dealing with an annoying telemarketer, a prank caller, or an unfortunate Tinder encounter? We give you the tools to take back your phone's privacy. To assist other users in identifying the same spammers and fraudsters, please provide helpful comments on suspicious numbers in our community directory! Your input is crucial in strengthening our collective effort against unknown and potentially dangerous callers. By contributing, you can also earn shareable Smart Badges and compete with others to enhance your standing in the community! Together, we can work towards creating a more secure communication landscape for everyone involved and ensure that everyone's phone experience is a safer one.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Cisco CX Cloud
Diamond IP
Genesys Cloud CX
Verizon Cloud

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$3.99 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Smartnumbers

Date Founded

1995

Company Location

United Kingdom

Company Website

smartnumbers.com

Company Facts

Organization Name

CallerSmart

Date Founded

2014

Company Location

United States

Company Website

www.callersmart.com

Categories and Features

Caller ID

Not specified

Categories and Features

Caller ID

Not specified

Reverse Phone Lookup

Not specified

Popular Alternatives

Popular Alternatives

Who Reviews & Ratings

Who

Cascadia Labs