Eyecon
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What is Smartnumbers?
Smartnumbers ensures that your voice network is secure, reliable, and compliant, whether you aim to prevent fraud in contact centers, verify callers, or safely migrate to SIP. By enabling organizations to reduce business interruptions, Smartnumbers significantly improves caller authentication and fraud detection within contact centers. The service features pre-answer caller authentication, enhancing the customer experience by recognizing and redirecting suspicious calls before they are connected. Additionally, it reduces the need for identity verification questions, which leads to shorter call times and savings in both time and costs while improving caller verification processes. Trust in Smartnumbers is evident, with over 350 organizations, including financial institutions, the Ministry of Defence, and emergency services, relying on its robust services to meet their stringent security and reliability requirements. We partner with leading communications providers and technical vendors, making it easy for you to obtain Smartnumbers through your chosen supplier, ensuring smooth integration with your current systems. With these holistic solutions in place, you can concentrate on your primary business activities while having confidence in your security measures, allowing for uninterrupted operations. This commitment to excellence not only enhances operational efficiency but also fosters trust among your customers.
What is Eyecon?
Eyecon allows you to seamlessly connect with your contacts, making it easy to reach the right individual quickly. You can eliminate the hassle of switching between various applications by calling directly from the app. With all your contacts presented alongside their images and preferred communication channels, tracking your frequent interactions across different platforms is a breeze. Eyecon significantly improves your calling experience by displaying the caller's name and photo before you pick up the phone, allowing for immediate recognition. By simply tapping the Eyecon icon, you can access a wealth of information about the caller, integrating all your contacts, applications, and communication preferences into one user-friendly interface. This feature empowers you to assess whether an incoming call is worth your time or if it's just another unwanted solicitation. Eyecon adds a personal flair to your conversations, enhancing the quality of your interactions with both friends and new contacts alike. Additionally, it prepares you for any call, ensuring that you’re never caught off guard, and fostering a more engaged communication experience overall.
Integrations Supported
Amazon Web Services (AWS)
Cisco CX Cloud
Diamond IP
Genesys Cloud CX
Verizon Cloud
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Free Version
Supported Platforms
SaaS
Supported Platforms
Android
iPhone
iPad
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Not specified
Company Facts
Organization Name
Smartnumbers
Date Founded
1995
Company Location
United Kingdom
Company Website
smartnumbers.com
Company Facts
Organization Name
Eyecon
Date Founded
2016
Company Website
www.eyecon-app.com
Categories and Features
Caller ID
Not specified
Categories and Features
Caller ID
Not specified
Reverse Phone Lookup
Not specified