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What is Smartnumbers?

Smartnumbers ensures that your voice network is secure, reliable, and compliant, whether you aim to prevent fraud in contact centers, verify callers, or safely migrate to SIP. By enabling organizations to reduce business interruptions, Smartnumbers significantly improves caller authentication and fraud detection within contact centers. The service features pre-answer caller authentication, enhancing the customer experience by recognizing and redirecting suspicious calls before they are connected. Additionally, it reduces the need for identity verification questions, which leads to shorter call times and savings in both time and costs while improving caller verification processes. Trust in Smartnumbers is evident, with over 350 organizations, including financial institutions, the Ministry of Defence, and emergency services, relying on its robust services to meet their stringent security and reliability requirements. We partner with leading communications providers and technical vendors, making it easy for you to obtain Smartnumbers through your chosen supplier, ensuring smooth integration with your current systems. With these holistic solutions in place, you can concentrate on your primary business activities while having confidence in your security measures, allowing for uninterrupted operations. This commitment to excellence not only enhances operational efficiency but also fosters trust among your customers.

What is Getcontact?

Getcontact is a mobile app designed to enhance communication security, offering features such as caller identification, spam call and SMS filtering, and secure messaging capabilities. This application allows users to identify unknown callers, block unwanted messages, and manage spam effectively, thereby protecting them from potential scams and unsolicited contacts. Additionally, Getcontact features an AI-powered call assistant that can answer calls for users when they are not available, providing information about the caller and the purpose of the call. Beyond these capabilities, the app also includes a secure chat function that employs end-to-end encryption for confidential conversations and calls. Users can even obtain a second phone number through the app, which removes the necessity for an additional SIM card and enhances privacy for activities such as online transactions or social engagements. Moreover, this array of features positions Getcontact as a versatile solution for individuals looking to strengthen their communication security while enjoying convenience and peace of mind. The blend of advanced technology and user-friendly design further solidifies its role as an essential tool in today’s digital communication landscape.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Cisco CX Cloud
Diamond IP
Genesys Cloud CX
Verizon Cloud

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Smartnumbers

Date Founded

1995

Company Location

United Kingdom

Company Website

smartnumbers.com

Company Facts

Organization Name

Getcontact

Date Founded

2015

Company Location

United Kingdom

Company Website

getcontact.com

Categories and Features

Caller ID

Not specified

Categories and Features

Caller ID

Not specified

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