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What is Smartnumbers?

Smartnumbers ensures that your voice network is secure, reliable, and compliant, whether you aim to prevent fraud in contact centers, verify callers, or safely migrate to SIP. By enabling organizations to reduce business interruptions, Smartnumbers significantly improves caller authentication and fraud detection within contact centers. The service features pre-answer caller authentication, enhancing the customer experience by recognizing and redirecting suspicious calls before they are connected. Additionally, it reduces the need for identity verification questions, which leads to shorter call times and savings in both time and costs while improving caller verification processes. Trust in Smartnumbers is evident, with over 350 organizations, including financial institutions, the Ministry of Defence, and emergency services, relying on its robust services to meet their stringent security and reliability requirements. We partner with leading communications providers and technical vendors, making it easy for you to obtain Smartnumbers through your chosen supplier, ensuring smooth integration with your current systems. With these holistic solutions in place, you can concentrate on your primary business activities while having confidence in your security measures, allowing for uninterrupted operations. This commitment to excellence not only enhances operational efficiency but also fosters trust among your customers.

What is Hiya?

Meet Hiya, your reliable shield against deceptive calls and fake numbers, featuring a built-in caller ID function. Eliminate those pesky spam calls for good by utilizing our automatic blocking and complimentary spam alert services. With Hiya, you can effortlessly recognize who is calling, ensuring you never miss an important connection. Our phone number lookup feature quickly reveals the identity of callers, whether they are friends, automated systems, or con artists. Hiya proactively detects fraudulent numbers, notifying you whenever a scammer tries to get in touch. Furthermore, our advanced spam protection system successfully identifies and blocks various types of unwanted calls, including those from telemarketers, debt collectors, and neighbor spoofers. Thanks to our vast global database, you gain real-time insights into every incoming call, whether it's from a business, a loved one, or a potential spammer, providing you with peace of mind with each call. Rely on Hiya to keep your phone free from disturbances and safeguard your privacy, allowing you to communicate without worry. You can enjoy a more serene phone experience knowing that Hiya is constantly working to protect you from unwanted intrusions.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Cisco CX Cloud
Diamond IP
Genesys Cloud CX
Verizon Cloud

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Smartnumbers

Date Founded

1995

Company Location

United Kingdom

Company Website

smartnumbers.com

Company Facts

Organization Name

Hiya

Date Founded

2016

Company Location

United States

Company Website

www.hiya.com

Categories and Features

Caller ID

Not specified

Categories and Features

Caller ID

Not specified

Reverse Phone Lookup

Not specified

Popular Alternatives

Popular Alternatives

Who Reviews & Ratings

Who

Cascadia Labs