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What is SmartHotel?

Hotel guests are often delighted by the luxurious amenities available during their visits. To further elevate their experience, establishments offer a wide range of supplementary services in addition to lodging, such as diverse dining choices, fitness facilities, water activities, cycling options, and swimming pools. The popularity of these amenities frequently depends on how many guests are booked at the hotel. Without a robust amenity reservation management system, hotels risk encountering problems like overcrowding and confusion, which can lead to a decrease in guest satisfaction. SmartHotel tackles these issues by streamlining the process of booking amenities, thereby encouraging positive feedback from visitors. This hotel management software empowers establishments to add new services, inform guests about upcoming activities, maintain constant communication, collect feedback, and much more. Furthermore, it can automate critical functions related to booking management. The SmartHotel app acts as an all-in-one tool for guests, allowing them to easily check the availability of services and discover various amenities. In addition, guests can effortlessly explore and reserve amenities right from their smartphones, significantly enhancing their hotel experience. This smooth technological integration not only boosts operational efficiency but also ensures that guests feel appreciated and well-informed throughout their stay, ultimately fostering loyalty and repeat visits.

What is Infor Table Reservations Solution (TRS)?

User-friendly and efficient software for managing table reservations in restaurants and booking amenities in hotels is essential for enhancing guest experiences. This technology aims to eliminate barriers and create a welcoming atmosphere from the moment guests engage with the service. It should facilitate everything from easy online bookings to accommodating walk-ins who did not make prior arrangements. To succeed in today’s competitive market, establishments must be adaptable and quick to respond to varying customer needs. The Infor Table and Reservations Solution (TRS) offers a streamlined approach for restaurants, hotels, leisure facilities, casinos, and similar venues to manage guest reservations and inquiries effectively. By utilizing this solution, businesses can significantly reduce waiting times and errors while efficiently handling walk-ins, call-ahead requests, and no-shows. This innovative system allows your establishment to connect guests seamlessly to available tables and amenities through an intuitive, customizable timeline and floor plan. Implementing such technology not only improves the overall guest experience but also fosters a more enjoyable environment for staff and visitors alike, ensuring that every interaction is both smooth and satisfying. Ultimately, embracing this solution can set your venue apart in an increasingly demanding hospitality sector.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SmartPoint Technologies

Company Location

India

Company Website

www.smartpointtech.com/smart-hotel-management-software/

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/table-management

Categories and Features

Categories and Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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