RepairDesk Reviews & Ratings

RepairDesk

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Smartware Studio?

Smartware Studio, or Studio360, is an all-encompassing platform designed to systematically manage a wide array of information and documents pertaining to a Customer's control network. This cutting-edge solution addresses numerous common obstacles encountered by businesses throughout their project lifecycles, while simultaneously laying the groundwork for advanced features such as Engineering Submittal Design (Design360) and Estimating functionalities. It supports the development of complex System and Network Models and allows for the preservation of multiple versions of any document or file type. The suite showcases a Designer Module (Design360) and an Engineering Submittal Drawing System, enabling a smooth transition from the previous Designer Suite 2005. Furthermore, the Estimating Module boasts a versatile Project Estimator, suitable for various levels of complexity in estimating tasks. Additionally, it incorporates WorkPlace Tech Utilities, which facilitate centralized storage and retrieval of application files by device and ensure automatic archiving of earlier versions of the same application. By leveraging Smartware Studio, organizations can significantly enhance the management of Projects, Files, and Emails, thereby optimizing workflows and elevating project efficiency. Ultimately, this versatile tool integrates disparate project elements to promote superior organization and ease of access, ensuring that teams can collaborate effectively.

What is RepairDesk?

RepairDesk is a contemporary management solution tailored for repair shops, designed to enhance efficiency in single-location businesses, multi-location operations, franchises, and mail-in repair centers. This versatile software caters to various sectors such as mobile devices, computers, drones, timepieces and jewelry, footwear, small machinery, and beyond. With its robust features, RepairDesk enables users to monitor repair tasks, oversee inventory, place stock orders, and optimize the overall functioning of their repair facilities, making it an indispensable tool for any repair business looking to thrive in a competitive market. Additionally, its adaptability ensures that it meets the unique needs of different industries effectively.

Media

Media

Integrations Supported

Integrations Supported

Mailchimp
PayPal
QuickBooks Online
QuickBooks Online Advanced
Square Appointments
Square POS
Square Payments
Square for Retail
Stripe
Tyro EFTPOS
Xero

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$99.00/month/user
Lite +
1 User Account
75 tickets & invoices per month
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Smartware Technologies

Date Founded

1988

Company Location

United States

Company Website

web.smartwaretech.com/smartware-studio-studio360

Company Facts

Organization Name

RepairDesk

Date Founded

2014

Company Location

United States

Company Website

www.repairdesk.co

Categories and Features

HVAC

Customer Database
Inventory Control
Mobile Access
Quotes / Estimates
Routing
Scheduling

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

Help Desk

Alerts / Escalation
Community Forums
Customizable Branding
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Maintenance Scheduling
Mobile Access
Routing
Scheduling
Service History Tracking
Work Order Management

Jewelry Store Management

Commission Management
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Point of Sale

Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

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