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What is Smile.io?

Convert new buyers into dedicated customers by utilizing the most dependable loyalty application on the market. Those who engage in points programs are likely to shop more often and increase their overall spending. Shift away from traditional marketing strategies and adopt loyalty initiatives to foster business expansion. In addition, offer diverse opportunities for customers to earn points throughout their journey with your brand, including activities like writing reviews, participating in social media discussions, and celebrating special occasions. Instead of rummaging through their inboxes, customers can seamlessly view the points they've earned not only with your store but also across various partners in a single, easy-to-use platform. While incentivizing purchases is crucial, it only scratches the surface of a successful loyalty program. Consider giving your points an attractive name, such as "stars" or "glam bucks," to create a loyalty experience that aligns with your brand essence. Moreover, integrate Smile with your commonly used tools to unlock additional capabilities, like awarding points for customer reviews and referrals. This comprehensive strategy for customer engagement can greatly enhance your brand's relationship with its clientele, ensuring their loyalty for years to come. Ultimately, a well-rounded loyalty program can transform casual customers into enthusiastic advocates for your brand.

What is Ekoma?

Ekoma enables you to boost your sales and nurture your community through effective loyalty, referral, and VIP initiatives powered by an advanced Incentive Marketing Platform. Customers who regularly return for purchases are shown to refer 50% more potential buyers, with those referrals being four times more likely to complete a purchase, thanks to the trust established in your brand. Additionally, referred customers tend to display greater loyalty, as evidenced by a higher Net Promoter Score (NPS), spend more (as reflected in enhanced Lifetime Value (LTV) and Average Order Value (AOV)), and are inclined to bring in further referrals. By concentrating your marketing strategies on your current customers, you can effectively engage those who are more likely to make future purchases. Encourage repeat business by offering points and incentives both before and after their transactions, motivating them to come back and redeem those rewards. Ekoma features two interconnected modules aimed at cultivating a rewarding customer experience focused on loyalty and advocacy, ensuring that your brand remains prosperous over time. This comprehensive strategy not only reinforces customer connections but also improves your brand's image in the competitive landscape of the market. Ultimately, by creating a cycle of loyalty and advocacy, you lay the groundwork for sustained growth and success.

Media

Media

Integrations Supported

Shopify
ARP.top
Arka
BigCommerce
Fera
Glew
HubSpot Marketing Hub
Klaviyo
Loop Subscriptions
Mailchimp
Omnisend
Privy
REVIEWS.io
ReSci
Recharge
Remarkety
Sendlane
Shopney
TargetBay
Verified Reviews

Integrations Supported

Shopify

API Availability

Has API

API Availability

Pricing Information

Free
Free plan for under 200 orders per month
$49 for up to 200 orders per month (additional features included)
$199 for up to 2500 orders per month (additional features included)
$999 for up to 7500 orders over month (additional features included)
Custom pricing for enterprise brands
Free Version

Pricing Information

$29 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Smile.io

Date Founded

2012

Company Location

Canada

Company Website

smile.io

Company Facts

Organization Name

Ekoma

Company Location

United States

Company Website

ekoma.io

Categories and Features

Customer Loyalty

Customer Activity Tracking
Discount Management
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Inventory Management
Loyalty Program
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management

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