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What is SmileCRM?

SmileCRM is an innovative cloud-based solution designed specifically to boost telemarketing efforts. By leveraging SmileCRM, users can see an impressive 100% rise in call rates alongside a substantial 70% reduction in administrative tasks. Picture yourself enjoying a cup of coffee while effortlessly managing your operations via our comprehensive reporting tools. With a diverse user base spanning countries like the UK, Germany, France, Spain, Costa Rica, Italy, and the USA, the question arises: why not start your own journey with SmileCRM? The platform features a modern interface that enhances the overall user experience for everyone involved. This effectiveness is clear, as operators can become adept at using the system within just an hour of signing in. Building and maintaining trust with clients is crucial; it's about more than just being personable— it requires tangible actions that reinforce trust in your brand. SmileCRM addresses this need by offering automatic lead distribution, sending text alerts to clients’ phones, allowing clients to access call logs, and automating report dispatches, which all promote transparency and better communication. By doing so, SmileCRM not only optimizes your operations but also fortifies relationships with your clients, making it an invaluable tool for any telemarketing team looking to thrive. Ultimately, investing in SmileCRM can transform the way you interact with your clients, paving the way for lasting partnerships.

What is PeopleScope?

The PeopleScope Suite is designed to improve the HR function at every level, providing the HR Team with enhanced ease in their roles while significantly boosting both productivity and efficiency, which leads to quicker, higher-quality output with fewer errors and increased overall satisfaction—ultimately resulting in better outcomes and more smiles throughout the organization. Salarium, the payroll software from PeopleScope, is developed in line with established payroll processing standards in India, while also being flexible enough to adapt to future changes. Utilizing advanced technology, Salarium ensures accessibility for users across various locations, offering considerable convenience. Furthermore, Personata acts as a centralized platform for HR functions, streamlining processes for employees organization-wide and substantially alleviating the administrative and clerical burdens that typically encumber the HR Team. This cohesive integration of tools not only enhances workflow efficiency but also empowers employees by making their interactions with HR simpler and more effective. By fostering a collaborative environment, the PeopleScope Suite ultimately contributes to a more engaged and satisfied workforce, paving the way for organizational success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$1.33 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

1st Consulting

Date Founded

2017

Company Location

United Kingdom

Company Website

www.smilecrm.co.uk

Company Facts

Organization Name

Maven Tech Services

Date Founded

2010

Company Location

India

Company Website

www.peoplescope.co.in/

Categories and Features

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Categories and Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

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