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What is Smily?

Smily is an all-in-one solution that facilitates the management of vacation rentals, specifically designed to streamline workflows for both property owners and managers. This software includes a Channel Manager that increases visibility while reducing the likelihood of double bookings, a customizable Direct Booking Website that boosts the efficiency of securing direct reservations, and a Property Management System (PMS) that brings together all essential property data. Additionally, Smily offers a Unified Inbox, enabling a more organized approach to guest communications and fostering smooth interactions. Collectively, these features work to enhance booking procedures, improve guest experiences, and significantly boost the productivity of vacation rental operations. By integrating these diverse functionalities, Smily strives to deliver a cohesive experience that benefits property managers and their guests alike, ensuring that all aspects of vacation rental management are efficiently addressed. Ultimately, Smily's comprehensive approach is geared towards maximizing the potential of vacation rental businesses in a competitive market.

What is Fetch My Guest?

Fetch My Guest serves Independent Vacation Rental Professionals by addressing the common challenges faced in the management of successful vacation rental businesses. We recognize that travelers value the chance to communicate directly with hosts, which significantly enhances their vacation experience. To support this, we advocate for unmediated communication between hosts and guests, steering clear of property management systems or online travel agencies (OTAs). Our innovative, member-focused marketplace offers travelers numerous ways to reach out to hosts directly, helping them secure optimal rates on vacation rentals in popular North American destinations. Powered by the acclaimed Fetch My Guest platform, vacation rental managers are encouraged to collaborate with various advertising avenues or OTAs that benefit their operations, including major listing platforms, social media campaigns, and connections within our member community. This strategy not only strengthens the bonds between travelers and hosts but also equips property owners with the tools they need to succeed in a competitive landscape, ultimately leading to a richer experience for everyone involved. Moreover, our commitment to fostering these direct connections helps create a more personalized and enjoyable atmosphere for all parties.

Media

Media

Integrations Supported

Breezeway
Airbnb
Braintree
Cognito Forms
Duve
Easyflow
Enso Connect
Fetch My Guest
Gmail
Google Drive
Insightly
Mailchimp
Operto Teams
QuickBooks Online
QuickBooks Online Advanced
Stackreaction
SuiteOp
Touch Stay
Vrbo
Zapier

Integrations Supported

Breezeway
Airbnb
Braintree
Cognito Forms
Duve
Easyflow
Enso Connect
Fetch My Guest
Gmail
Google Drive
Insightly
Mailchimp
Operto Teams
QuickBooks Online
QuickBooks Online Advanced
Stackreaction
SuiteOp
Touch Stay
Vrbo
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

€285 per property per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Smily

Date Founded

2010

Company Location

France

Company Website

www.smily.com

Company Facts

Organization Name

Fetch My Guest

Date Founded

2013

Company Location

United States

Company Website

www.fetchmyguest.com

Categories and Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Categories and Features

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

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