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Ratings and Reviews 0 Ratings
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What is Smily?
Smily is an all-in-one solution that facilitates the management of vacation rentals, specifically designed to streamline workflows for both property owners and managers. This software includes a Channel Manager that increases visibility while reducing the likelihood of double bookings, a customizable Direct Booking Website that boosts the efficiency of securing direct reservations, and a Property Management System (PMS) that brings together all essential property data. Additionally, Smily offers a Unified Inbox, enabling a more organized approach to guest communications and fostering smooth interactions. Collectively, these features work to enhance booking procedures, improve guest experiences, and significantly boost the productivity of vacation rental operations. By integrating these diverse functionalities, Smily strives to deliver a cohesive experience that benefits property managers and their guests alike, ensuring that all aspects of vacation rental management are efficiently addressed. Ultimately, Smily's comprehensive approach is geared towards maximizing the potential of vacation rental businesses in a competitive market.
What is Mya?
Mya functions as a smart concierge specifically designed for vacation rental properties, aimed at assisting owners and property managers while allowing them to retain control over decisions related to their properties, payments, and vendor relationships. Operational around the clock, it responds to guest questions through voice or text in more than 20 languages. Property owners can inform Mya about their properties through engaging conversations, guaranteeing that it possesses the essential details to support guests effectively throughout their stays. When guests encounter problems that require repairs, Mya can create work orders and contact the vendor designated by the property owner; for urgent issues that need immediate attention, it can connect guests with a local concierge. Additionally, Mya works smoothly with various booking and property management systems, allowing operators the freedom to use their chosen platforms without any interruptions. By adeptly handling routine guest inquiries, delivering personalized property information, coordinating maintenance requests, and offering local recommendations, Mya significantly improves the experience for both guests and property owners alike. Its cutting-edge features not only streamline operations but also pave the way for greater satisfaction in the vacation rental market. Ultimately, Mya stands as a transformative force in how vacation rentals are managed and experienced.
Media
No images available
Integrations Supported
Airbnb
Vrbo
Braintree
Breezeway
Chekin
Enso Connect
Fetch My Guest
Gmail
Google Drive
API Availability
API Availability
Pricing Information
€285 per property per month
Pricing Information
3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Not specified
Training Options
Documentation Hub
Online Training
Training Options
Not specified
Company Facts
Organization Name
Smily
Date Founded
2010
Company Location
France
Company Website
www.smily.com
Company Facts
Organization Name
Concierge Inc.
Company Location
United States
Company Website
www.meetmya.ai
Categories and Features
Channel Management
Not specified
Reservations
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management