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What is Smooth Commerce?

Smooth Commerce is an all-encompassing digital solution tailored for the restaurant industry, incorporating features for ordering, customer engagement, and loyalty initiatives. This innovative platform empowers restaurant proprietors to manage the customer journey effectively while fostering profitable revenue growth by reducing reliance on costly third-party delivery services. Customers benefit from features such as web-based ordering and personalized mobile applications, allowing them to effortlessly arrange for pickup or delivery using the restaurant's own digital channels. The system also boasts integrated loyalty programs and marketing tools that promote tailored interactions with patrons, motivating them to return and increase their average order size. Moreover, Smooth Commerce improves operational efficiency with tools that seamlessly connect to current point-of-sale systems and delivery services, streamlining various workflows. Users can also utilize the Merchant Portal to access real-time analytics and reporting, delivering crucial insights into customer preferences and sales performance, which aid in crafting informed business strategies. By harnessing these features, restaurants can elevate their service quality while substantially boosting their profitability. Ultimately, Smooth Commerce stands out as an essential tool for restaurants aiming to thrive in a competitive market.

What is Olo?

Olo stands out as the premier platform for on-demand commerce, driving the digital evolution of the restaurant sector. Its enterprise SaaS solution empowers brands to optimize the synergy between their digital presence and physical locations by handling millions of orders daily. The Olo platform enables brands to effectively capture consumer demand and streamline order management across various channels. With access to a network of over 100 technology partners, Olo customers can design adaptable digital experiences within a versatile restaurant commerce ecosystem. More than 500 restaurants utilize Olo to boost their digital sales, enhance profitability, and foster direct relationships with consumers. In a strategic move to bolster its offerings, Olo acquired Wisely, a prominent player in customer intelligence and engagement for the restaurant industry, in October 2021. This acquisition further strengthens Olo's capabilities and commitment to enhancing customer interactions for its clients.

Media

Media

Integrations Supported

Bite Kiosk
CAKE POS
GetSwift
Heartland Payment Processing
LS Retail
Marigold Engage+
Marqii
MicroSale
Onfleet
POSitouch
Paytronix
Posist
SMG
SOCi
SevenRooms
Spendgo
Tattle
Toast
Yelp Guest Manager
me&u

Integrations Supported

Bite Kiosk
CAKE POS
GetSwift
Heartland Payment Processing
LS Retail
Marigold Engage+
Marqii
MicroSale
Onfleet
POSitouch
Paytronix
Posist
SMG
SOCi
SevenRooms
Spendgo
Tattle
Toast
Yelp Guest Manager
me&u

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Smooth Commerce

Date Founded

2012

Company Location

Canada

Company Website

smooth.tech/

Company Facts

Organization Name

Olo

Date Founded

2005

Company Location

United States

Company Website

www.olo.com

Categories and Features

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Categories and Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Marketing

Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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