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What is Snap?

Snap provides a swift solution for usability testing by creating AI personas that mimic real users. Users can effortlessly upload a Figma prototype, a website URL, or an image of their product, and instruct the AI personas to perform designated tasks, explore various user flows, and share their feedback. Within minutes, you receive session recordings, comprehensive transcripts, and actionable insights, all without the complications of participant recruitment or scheduling. The platform enables the creation of customized personas drawn from interview transcripts or detailed descriptions of the target audience, allows for the selection of specific screens or pages to evaluate, and facilitates the management of multiple AI users simultaneously. It compiles feedback from all AI participants and delivers reports that closely mirror the results of conventional human-user tests. Snap's cutting-edge system is designed to replace time-consuming manual usability testing with efficient, scalable, and AI-driven experiments that aid in validating design decisions, detecting usability issues, and simplifying the iteration process. As a result, this tool not only boosts productivity but also equips designers with the capability to make rapid, informed choices, ultimately enhancing the overall design workflow. By integrating Snap into your process, you can significantly reduce the time spent on usability testing while still obtaining valuable insights that fuel design improvements.

What is Lookback?

Engage actively with your users to gain insight into their interactions with your application or website. By conducting interviews with participants from various global locations, your team can observe and document valuable insights along with precise timestamps for enhanced analysis. Alternatively, you can invite users to independently complete tasks by providing them with a test link, leading to a collection of recorded sessions that are sent directly to your inbox. This remote user research method is suitable for both mobile and desktop platforms, removing the necessity for any physical connections. You can ask questions, gather authentic feedback, and allow participants to share their screens from anywhere in the world. Effortlessly test any type of website, application, or prototype. Each research initiative comes with a unique LiveShare invite link that can be shared with multiple participants, facilitating extensive outreach. Expand your research efforts beyond conventional environments by capturing the interactions of individuals through their faces, screens, and voices, regardless of their location, thus enriching the scope of your findings. This innovative approach not only boosts user engagement but also cultivates a more profound understanding of user behavior across varied contexts, ultimately leading to improved design decisions. By embracing this methodology, you can refine your offerings to better meet the needs and preferences of your diverse user base.

Media

Media

Integrations Supported

CleverX
Figma

Integrations Supported

CleverX
Figma

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Snap

Company Location

United States

Company Website

snap.getversive.com

Company Facts

Organization Name

Lookback

Date Founded

2013

Company Location

United States

Company Website

lookback.io

Categories and Features

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Popular Alternatives

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