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Lyssna

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What is Snap?

Snap provides a swift solution for usability testing by creating AI personas that mimic real users. Users can effortlessly upload a Figma prototype, a website URL, or an image of their product, and instruct the AI personas to perform designated tasks, explore various user flows, and share their feedback. Within minutes, you receive session recordings, comprehensive transcripts, and actionable insights, all without the complications of participant recruitment or scheduling. The platform enables the creation of customized personas drawn from interview transcripts or detailed descriptions of the target audience, allows for the selection of specific screens or pages to evaluate, and facilitates the management of multiple AI users simultaneously. It compiles feedback from all AI participants and delivers reports that closely mirror the results of conventional human-user tests. Snap's cutting-edge system is designed to replace time-consuming manual usability testing with efficient, scalable, and AI-driven experiments that aid in validating design decisions, detecting usability issues, and simplifying the iteration process. As a result, this tool not only boosts productivity but also equips designers with the capability to make rapid, informed choices, ultimately enhancing the overall design workflow. By integrating Snap into your process, you can significantly reduce the time spent on usability testing while still obtaining valuable insights that fuel design improvements.

What is Lyssna?

Lyssna is an innovative user research platform designed to evaluate digital products by engaging with real users, providing valuable insights into target audiences. The platform offers various tools aimed at enhancing designs to create more engaging and user-friendly experiences. Among its standout features is five-second testing, which allows for a rapid assessment of landing page effectiveness through short user exposure. First click testing is another key component, enabling the analysis of navigation efficiency by tracking where users click first. Surveys facilitate the collection of feedback from targeted customers, serving as a means for validation of ideas. Additionally, navigation testing helps to refine user flows by assessing task completion, while prototype testing with Figma allows designers to observe how users interact with prototypes throughout the design process. Card sorting techniques, both open and closed, aid in the intuitive organization and labeling of content that resonates with users. Tree testing further enhances information architecture, ensuring users can easily navigate to the information they require. Preference testing provides insights into audience choices through targeted questions, while participant recruitment options allow for testing with specific users or leveraging a diverse panel of over 690,000 individuals across more than 120 countries and various demographics. The platform also simplifies the interview process from preparation to transcription, and recordings feature allows for capturing audio, screen, and video during unmoderated testing sessions, ensuring a comprehensive understanding of user interactions. This multifaceted approach ensures that Lyssna remains a powerful tool for enhancing user experience design.