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What is SnapComms?

Introducing your comprehensive communications solution that connects employees through various channels, including desktop, mobile, and digital signage. The SnapComms platform effectively disseminates messages when you need to share information rapidly, boost employee engagement, or implement behavioral changes. Utilizing powerful visual internal communication tools, it sidesteps the traditional email method altogether, ensuring that you achieve the desired outcomes without contributing to information overload. You can reach every employee, regardless of their location or the device they are using. The Desktop Alerts feature consists of digital pop-up notifications that appear directly on employees' desktops and mobile screens, ensuring a 100% reach rate among recipients. These critical messages are prioritized, appearing above all other applications, which captures employees' attention and prompts immediate action. Ideal for urgent communications, Desktop Alerts are perfect for delivering breaking news or significant updates to your staff, enhancing overall communication efficiency within your organization. Additionally, this approach fosters a transparent workplace culture, where timely updates contribute to an informed and engaged workforce.

What is BlackBerry AtHoc?

BlackBerry® AtHoc® is tailored to support government agencies in their efforts to be prepared for, respond to, and recover from emergencies and critical incidents. When crises arise, AtHoc facilitates the swift dissemination of vital information to both your team and the general public, ensuring that safety measures are upheld. The system’s robust security functions simplify the verification of safety across your entire organization, which alleviates confusion during emergencies. By using pre-set safety protocols and automatically sending updates from personnel's devices, you can access crucial real-time information that enables prompt decision-making. AtHoc® Alert offers a fast and secure way to notify staff, partner organizations, and the public about urgent situations through multiple communication methods. You can also track responses in real-time to ensure that your messages reach their intended recipients effectively. Furthermore, with AtHoc® Connect, you can collaborate securely with various public and private organizations to coordinate emergency responses while controlling alert distribution, which promotes a cohesive strategy for crisis management. This all-encompassing system not only boosts situational awareness but also significantly enhances the overall efficacy of emergency preparedness initiatives, making it an essential tool for modern crisis management. Ultimately, the integration of such a platform can lead to more resilient communities capable of facing unforeseen challenges.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SnapComms, an Everbridge company

Date Founded

2002

Company Location

United States

Company Website

www.snapcomms.com

Company Facts

Organization Name

BlackBerry

Date Founded

1984

Company Location

Canada

Company Website

www.blackberry.com/us/en/products/critical-event-management/blackberry-athoc

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

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