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What is SnapSupport?

Speed up the resolution of issues with instant visual aid for both your field personnel and clientele. Empower your field teams and equipment operators with cutting-edge tools such as visual issue reporting, smart suggestions, chat functionalities, augmented reality live video, thorough checklists, and an extensive knowledge database. At SnapSupport, we are committed to improving the daily operations of tech businesses. Experience the benefits our partners and clients have enjoyed by utilizing our services. Join the community of satisfied users who have transformed their field and customer support initiatives with SnapSupport. Enable your field engineers to tackle challenges on the first try, reducing unnecessary return visits. Offer immediate remote assistance when they need direction. Simplify and automate the reporting process for inspections to enhance productivity. Design customized checklists and make use of our mobile application or RealWear HMT-1 for quick inspections. Improve your equipment maintenance with adaptable checklists and instant visual help. Elevate customer satisfaction with a mobile app that promotes efficient self-support and live visual assistance, ensuring both teams and customers have essential resources readily available. The path to optimized support begins with us, paving the way for unprecedented operational success. Embrace the future of support and watch your efficiency soar.

What is FastField Forms?

FastField stands at the forefront of enterprise mobile forms software, equipping organizations with essential tools to efficiently gather precise and insightful data from their mobile teams. With a user-friendly website and a mobile application compatible with both iOS and Android, FastField ensures accessibility for all users. Its versatility and adaptability allow for complete customization and total automation of the form collection process. By emphasizing business intelligence, we convert your forms into actionable data that aids in making well-informed business decisions. Our platform features a straightforward and intuitive interface for both mobile and web use, providing extreme flexibility suitable for any user or scenario. FastField supports highly customizable forms workflows, ensuring that users can tailor their experience to meet their specific needs. Additionally, our robust offline and online data capture capabilities ensure that users can collect information regardless of connectivity. We also offer a fully integrated data analytics platform, complete with automated custom alerts to keep you updated on key metrics. Moreover, our platform supports comprehensive multimedia capture, allowing users to include annotations and comments for richer data context. FastField also provides enterprise-level integration support, whether through cloud storage solutions or private data delivery. Lastly, we offer application branding options, enabling white label solutions that can be customized to resonate with your organization's identity. With all these features combined, FastField empowers organizations to streamline their data collection processes and enhance overall operational efficiency.

Media

Media

Integrations Supported

Active Directory

Integrations Supported

Asset Integrity Hub (AIH)
Dropbox
Gmail
Google Docs
Google Drive
Insightly
Microsoft 365
Microsoft Excel
Microsoft SharePoint
Salesforce
Stripe
Zapier

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$20.00/month/user
Volume Discounts
Annual Discounts
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SnapSupport

Date Founded

2017

Company Location

United States

Company Website

snapsupport.io

Company Facts

Organization Name

Quickbase

Date Founded

2010

Company Location

United States

Company Website

www.fastfieldforms.com

Categories and Features

Equipment Maintenance

Dispatch Management
Maintenance Scheduling
Work Order Management

Field Service Management

Dispatch Management
Mobile Access
Scheduling
Work Order Management

Remote Support

Not specified

Categories and Features

Data Collection

Not specified

Facility Management

Incident Management
Inspection Management
Maintenance Tracking
Work Order Management

Field Service Management

Electronic Signature
Quotes / Estimates
Routing
Service History Tracking
Time Clock
Work Order Management

Forms Automation

Approval Process Control
Archiving & Retention
Drag & Drop
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Inspection

Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Maintenance Management

Service History Tracking
Work Order Management

Online Form Builders

Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Mobile Forms
Offline Forms
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

Punch List

Commenting / Notes
Drawings Integration
Include Photos In Reports
Issue Tracking
Quality Control Checklist
Task Management

Survey

Custom Survey URLs
Data Analysis Tools
Mobile Survey
Offline Response Collection
Question Branching
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Work Order

Dispatch Management
Job Management
Quotes / Estimates
Routing
Task Management

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