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What is SnapSupport?

Speed up the resolution of issues with instant visual aid for both your field personnel and clientele. Empower your field teams and equipment operators with cutting-edge tools such as visual issue reporting, smart suggestions, chat functionalities, augmented reality live video, thorough checklists, and an extensive knowledge database. At SnapSupport, we are committed to improving the daily operations of tech businesses. Experience the benefits our partners and clients have enjoyed by utilizing our services. Join the community of satisfied users who have transformed their field and customer support initiatives with SnapSupport. Enable your field engineers to tackle challenges on the first try, reducing unnecessary return visits. Offer immediate remote assistance when they need direction. Simplify and automate the reporting process for inspections to enhance productivity. Design customized checklists and make use of our mobile application or RealWear HMT-1 for quick inspections. Improve your equipment maintenance with adaptable checklists and instant visual help. Elevate customer satisfaction with a mobile app that promotes efficient self-support and live visual assistance, ensuring both teams and customers have essential resources readily available. The path to optimized support begins with us, paving the way for unprecedented operational success. Embrace the future of support and watch your efficiency soar.

What is Gruntify?

Are you looking to enhance the management of field services, streamline workflows, and upgrade your mobile team with a comprehensive asset management solution? Gruntify simplifies the process of gathering field data, overseeing assets, assigning tasks, managing teams, and automating business functions, all from a single platform. With robust metrics, reporting tools, and location intelligence, you can swiftly identify trends and obtain insights. Gruntify revolutionizes the automation of your mobile workforce by providing: - The ability to capture detailed media, fill out forms, and conduct inspections, all enhanced with geotagging for on-the-go convenience. - Tools to oversee regular maintenance schedules or create straightforward reactive work orders. - A custom workflow designer through Workflow Studio to tailor your operations. - Features for real-time location tracking and GPS Trip Recording to enhance efficiency. - The option to integrate external base maps or utilize your own GIS data for better mapping. - Dashboards that provide oversight of your field activities, ensuring you remain in control at all times. - Facilities for capturing signatures seamlessly. - The capability to scan barcodes and QR Codes for quick data entry. - Assistance through Augmented Reality to improve task execution and training. With Gruntify, you will not only modernize your operations but also empower your workforce to perform at their best.

Media

Media

Integrations Supported

Active Directory

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$29 per seat per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

SnapSupport

Date Founded

2017

Company Location

United States

Company Website

snapsupport.io

Company Facts

Organization Name

Gruntify

Date Founded

2015

Company Location

Australia

Company Website

www.gruntify.com

Categories and Features

Equipment Maintenance

Dispatch Management
Maintenance Scheduling
Work Order Management

Field Service Management

Dispatch Management
Mobile Access
Scheduling
Work Order Management

Remote Support

Not specified

Categories and Features

EAM

Not specified

Equipment Maintenance

Dispatch Management
Equipment Tracking
Job Management
Maintenance Scheduling
Work Order Management

Field Service Management

Dispatch Management
Electronic Signature
Mobile Access
Scheduling
Service History Tracking
Time Clock
Work Order Management

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing

Home Inspection

Commercial Inspections
Photo Editing
Residential Inspections
Templates

Maintenance Management

Asset Tracking
Dispatch Management
Mobile Access
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Preventive Maintenance

Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Reminders
Work Order Management

Service Dispatch

Job Management
Job Tracking
Mobile Access
Scheduling
Service History Tracking
Technician Management
Work Order Management

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