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What is SnapSupport?

Speed up the resolution of issues with instant visual aid for both your field personnel and clientele. Empower your field teams and equipment operators with cutting-edge tools such as visual issue reporting, smart suggestions, chat functionalities, augmented reality live video, thorough checklists, and an extensive knowledge database. At SnapSupport, we are committed to improving the daily operations of tech businesses. Experience the benefits our partners and clients have enjoyed by utilizing our services. Join the community of satisfied users who have transformed their field and customer support initiatives with SnapSupport. Enable your field engineers to tackle challenges on the first try, reducing unnecessary return visits. Offer immediate remote assistance when they need direction. Simplify and automate the reporting process for inspections to enhance productivity. Design customized checklists and make use of our mobile application or RealWear HMT-1 for quick inspections. Improve your equipment maintenance with adaptable checklists and instant visual help. Elevate customer satisfaction with a mobile app that promotes efficient self-support and live visual assistance, ensuring both teams and customers have essential resources readily available. The path to optimized support begins with us, paving the way for unprecedented operational success. Embrace the future of support and watch your efficiency soar.

What is Pruvan?

Getting started with the Pruvan mobile application is a breeze. Our intuitive app enables you to effortlessly collect data and results from the field, allowing for real-time monitoring of your project's progress. Say goodbye to traditional paper forms and welcome the Pruvan Workflow Builder, where you can quickly create the forms you need and easily deploy them on web or mobile platforms. These tailored forms help direct your workflow, ensuring that field results are captured uniformly and accurately. We give you the tools to construct user-friendly and precise workflows that meet your specific requirements. Transitioning from Excel to Pruvan will not only boost your efficiency but also enhance your overall productivity. Utilize our project management resources available through the Pruvan Online Portal to assign tasks, implement changes, and collaborate seamlessly with your field team in real time. Consider this your personal command center for managing business operations while optimizing your processes for superior performance. As you navigate through these tools, you will find that managing your projects becomes not only easier but also more strategic.

Media

Media

Integrations Supported

Active Directory

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$20 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SnapSupport

Date Founded

2017

Company Location

United States

Company Website

snapsupport.io

Company Facts

Organization Name

Pruvan

Date Founded

2010

Company Location

United States

Company Website

pruvan.com

Categories and Features

Equipment Maintenance

Dispatch Management
Maintenance Scheduling
Work Order Management

Field Service Management

Dispatch Management
Mobile Access
Scheduling
Work Order Management

Remote Support

Not specified

Categories and Features

Building Maintenance

Commercial Properties
Dispatch Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Scheduling
Work Order Management

Construction Management

Budget Tracking/Job Costing
CRM
Change Orders
Commercial
Contractors
Equipment Tracking
Mobile Access
Offline Access
Residential
Subcontractor Management

Equipment Maintenance

Dispatch Management
Job Management
Maintenance Scheduling
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Rules-Based Workflow
Text Editing
Version Control

HVAC

Billing & Invoicing
Dispatch Management
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Billing & Invoicing
Dispatch Management
Inventory Management
Mobile Access
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Owner Portal
Portfolio Management
Residential Properties

Service Dispatch

Billing & Invoicing
Job Management
Job Tracking
Mobile Access
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Dispatch Management
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Scheduling
Task Management

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