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What is SoCloz?

At present, a notable 68% of shoppers report feeling unsatisfied with their in-store shopping experiences, highlighting the necessity for innovative services that create a more fluid purchasing journey. Modern consumers are increasingly looking for the convenience to shop at their own pace and to utilize their preferred payment options. Consequently, the surge in new in-store service offerings is rendering traditional checkout systems obsolete. Retailers are evolving past the reliance on these outdated processes, instead favoring a unified in-store interface that enhances the role of sales associates. These conventional systems not only struggle to keep up but also fail to provide the intuitive functionality required to merge online payment systems with in-store pickups, often resulting in cumbersome transitions. The SoCloz omnichannel platform strategically places sales associates at the center of customer interactions, providing them with essential tools to manage a diverse range of omnichannel orders effectively. This transition not only improves the overall shopping experience for customers but also empowers sales associates to offer enhanced service. As the retail landscape continues to change, the emphasis on these innovative solutions will likely grow, reshaping how consumers interact with brands in physical stores.

What is Cygnus?

Cygnus EPOS is an impressive, fast, and fully integrated point-of-sale system designed to simplify in-store transactions while improving the overall customer experience. It supports all types of customer orders and payment methods, offers flexible promotions and discounts, and includes a customizable interface and receipts, all while delivering thorough reporting features that align with industry standards. The user-friendly interface mimics popular applications, which aids in facilitating effortless transaction processes at fixed checkout locations or mobile service points across the store. Moreover, Cygnus can operate offline when needed, allowing it to synchronize crucial data—such as customer details, inventory counts, loyalty programs, accounts, orders, and gift-card information—once the connection is re-established. This system also strengthens omnichannel loyalty by displaying cross-channel purchase histories and reward balances directly at the point of sale, enabling operators to support customers effectively during the checkout process. By reducing the number of taps needed for transactions, Cygnus accelerates the checkout experience and demonstrates a genuine capability for handling high transaction volumes, making it a preferred choice for retailers looking to enhance their operations. Additionally, its versatility in adapting to various retail settings ensures that it can effectively address the unique needs of different businesses. Ultimately, Cygnus EPOS not only streamlines transactions but also enriches customer engagement in a variety of retail environments.

Media

Media

Integrations Supported

Fetchify
Klarna
Omnisend
Sage 100
Shopify
Visualsoft eCommerce
WooCommerce
ZeroBounce

Integrations Supported

Fetchify
Klarna
Omnisend
Sage 100
Shopify
Visualsoft eCommerce
WooCommerce
ZeroBounce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SoCloz

Company Location

France

Company Website

www.socloz.com

Company Facts

Organization Name

Swan Retail

Date Founded

2004

Company Location

United Kingdom

Company Website

www.swanretail.co.uk/epos/

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Categories and Features

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

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