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What is Soapbox?

Creating a fantastic video on your own has never been simpler than with Soapbox. With this tool, you can record, edit, and share your videos in a matter of minutes. All you need is the Chrome extension and a webcam, and you're ready to go. Just hit record, and you can choose between sharing your webcam feed or using a split-screen view. Crafting videos is a breeze, allowing your entire team to become adept at video production—from the initial shoot to final sharing—using just one extension or a more elaborate Soapbox Station setup. You have the flexibility to merge a screencast with a personal recording or incorporate presentation elements like slides, enabling you to quickly assemble a rich library of engaging content. Exporting your videos for your audience is a seamless process, and you can also create a gallery to attract targeted traffic to your website through Wistia Channels. Overall, Soapbox streamlines the process of generating timely and relevant video content, ensuring you stay ahead in your communication efforts. With its user-friendly interface, even those without prior experience can produce high-quality videos effortlessly.

What is GrowthDot Video Reply?

Enhance the customer support experience by using the Video Reply app integrated with Zendesk, which enables you to record and send video responses directly within ticket interactions, transcending standard text communications. Despite its potential, the adoption of video in customer support remains surprisingly minimal among many organizations. Video replies offer a fantastic opportunity to swiftly produce product demonstrations, personally introduce yourself to customers, or highlight effective solutions to their issues. This method not only builds trust but also expedites the ticket resolution process, resulting in greater overall customer satisfaction. With the Video Reply feature, you can easily record videos from within Zendesk tickets or select from a specially curated library available in the app. Leverage video to create informative tutorials that thoroughly explain the necessary steps to resolve customer inquiries effectively. You can also save your recorded videos in the library for convenient future reference. In addition, requesting videos from customers can provide you with valuable insights into their specific concerns and needs. Organizing your video content with tags allows for straightforward retrieval and classification. Moreover, you can personalize video page previews for your recipients, fostering a more engaging and customized communication experience that resonates with customers. This innovative approach not only enhances interactions but also serves to strengthen the overall relationship between support teams and customers.

Media

Media

No images available

Integrations Supported

Google Calendar
Google Chrome
Microsoft Outlook
Microsoft Teams
SearchUnify
Wistia
Zendesk

Integrations Supported

Google Calendar
Google Chrome
Microsoft Outlook
Microsoft Teams
SearchUnify
Wistia
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$300.00/year
Free Trial Offered?
Free Version

Pricing Information

$19 per agent/per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wistia

Date Founded

2006

Company Location

United States

Company Website

www.wistia.com

Company Facts

Organization Name

GrowthDot

Date Founded

2015

Company Location

Ukraine

Company Website

growthdot.com

Categories and Features

Screen Recording

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

Video Making

Animation
Collaboration Tools
Customizable Branding
Drag & Drop
Media Library
Privacy Options
Social Sharing
Templates
Text Overlay
Text to Video
Video Capture
Voice-Over

Categories and Features

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