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What is Social Chat?
Attracting customers and enhancing conversion rates can be effectively achieved through engaging social livestreams paired with customized shopping experiences. By utilizing Social Chat, you can engage with shoppers in a manner akin to a physical retail environment, facilitating real-time recommendations and personalized suggestions. This innovative feature allows customers to interact not only with your brand but also with other shoppers in real time, fostering a community atmosphere. Consequently, you are likely to witness a substantial rise in both add-to-cart actions and completed purchases. Moreover, livestream events enable you to cultivate a detailed customer database, enriched by powerful analytics that track the customer journey leading to their buying choices. While it's advantageous to build a community on various social media platforms, it is crucial to recognize that you lack ownership of your audience and full control over your brand's narrative in those spaces. Social Chat, however, gives you the opportunity to take ownership of your audience on your own website, nurturing a community that you can actively engage with, ultimately transforming them into loyal customers. The inherent urgency created by live streams accelerates purchasing decisions, and with Social Chat, users can seamlessly add products to their carts and finalize their transactions with just a click. This streamlined checkout experience not only delivers immediate satisfaction but also greatly enhances conversion rates, ensuring that your marketing strategies resonate effectively. By fostering a direct relationship with your customers, you can also gather valuable feedback to refine your offerings continuously.
What is Live Commerce?
Boost your online sales and enhance customer interaction by adopting real-time interactive shopping experiences specifically designed for your eCommerce business. Live Commerce reflects Visionet's dedication to revolutionizing customer journeys through cutting-edge product solutions and thoughtful experience design. This vibrant live streaming marketplace empowers sellers to launch their own shopping channels and host live broadcasts, allowing them to connect directly with a global audience. Preserve the essence of your brand while enjoying the ability to manage interactions and leverage real-time data analytics. Encourage spontaneous purchases with convenient in-video checkout features that maintain customer engagement throughout their journey. Seamlessly incorporate this service with your existing eCommerce platform to guarantee an uninterrupted synchronization of your product listings. In today's market, consumers are increasingly drawn to interactive, captivating, and enriched shopping experiences, which often feature live product demonstrations and reviews. Consequently, the landscape of livestream eCommerce is experiencing remarkable global expansion, capturing a growing share of online retail sales and underscoring the necessity of evolving with contemporary shopping preferences. Embracing these trends not only enhances customer satisfaction but also positions your brand at the forefront of the competitive eCommerce landscape.
Integrations Supported
Adobe Advertising Cloud
Amazon Web Services (AWS)
AtClose
DocVu.AI
Evvox
Loangility
Microsoft 365
Microsoft Dynamics 365
Salesforce
Shopify
Integrations Supported
Adobe Advertising Cloud
Amazon Web Services (AWS)
AtClose
DocVu.AI
Evvox
Loangility
Microsoft 365
Microsoft Dynamics 365
Salesforce
Shopify
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Social Chat
Date Founded
2021
Company Location
United States
Company Website
onsocialchat.com
Company Facts
Organization Name
Visionet
Company Location
United States
Company Website
www.visionet.com/live-commerce/
Categories and Features
eCommerce Personalization
A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization
