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What is Social Intents?

Provide live chat assistance on your website using the collaboration platforms you're already familiar with, such as Microsoft Teams, Google Workspace, Slack, and Zoom. Easily create AI chatbots powered by ChatGPT with just a single click, ensuring that your chatbots can step in whenever your agents are not available. You can also develop chatbots for WhatsApp, SMS, and Messenger that can seamlessly transfer conversations to human agents when necessary. There's no requirement to master new software for customer support. This approach allows you to connect with prospective customers at the moment they seek assistance, boosting your chances of closing more deals and enhancing your online revenue potential. By streamlining customer interactions, you can foster better relationships and drive overall business growth.

What is CustomGPT?

CustomGPT is an innovative AI platform aimed at improving customer interaction, enhancing employee efficiency, and driving revenue growth by leveraging your organization’s specific data in conjunction with ChatGPT. By deploying a tailored ChatGPT model that is specifically trained on your business assets, you can streamline repetitive tasks and provide quick responses to customer inquiries, which in turn allows staff to focus on more strategic initiatives. The fusion of ChatGPT with your organizational content fosters more individualized and impactful connections with customers, thereby significantly enhancing their experience. Discover the various strategies CustomGPT can implement to refine your operations and boost your organization’s productivity. You can seamlessly integrate your business documents through our user-friendly sitemap feature or by uploading them directly, making the setup process incredibly straightforward. Experience cutting-edge AI capabilities with our custom ChatGPT chatbot, which can be effortlessly disseminated via embed widgets, live chat, or an API. With bespoke AI solutions, businesses can improve the relevance and personalization of their customer engagements, nurturing stronger relationships and higher satisfaction levels. By embracing CustomGPT, you can revolutionize the dynamics of your business interactions with clients and set the stage for future growth. The potential of CustomGPT lies not only in automation but also in creating an enriched dialogue that resonates with your customer base.

Media

Media

Integrations Supported

ChatGPT
Cisco Webex
Claude
Easyflow
Facebook Messenger
Gemini
Gmail
Google Chat
Microsoft Teams
Microsoft Word
PowerPoint
ScoreDetect
Shopify
Slack
WhatsApp
Wix
WordPress
Zapier
Zoom

Integrations Supported

ChatGPT
Cisco Webex
Claude
Easyflow
Facebook Messenger
Gemini
Gmail
Google Chat
Microsoft Teams
Microsoft Word
PowerPoint
ScoreDetect
Shopify
Slack
WhatsApp
Wix
WordPress
Zapier
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Social Intents

Date Founded

2017

Company Location

United States

Company Website

www.socialintents.com

Company Facts

Organization Name

CustomGPT

Date Founded

2023

Company Location

United States

Company Website

customgpt.ai/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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