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What is Wynyard Social Media Analyzer?

The advent of digital technology has revolutionized the way we communicate verbally, leading to a significant migration of conversations to social media platforms. In contemporary society, a large fraction of our interactions now takes place in these virtual environments. In light of this development, it is essential for law enforcement agencies to monitor online discussions for the purpose of identifying and tracking anti-national sentiments and actions. Agencies around the globe are increasingly turning to social media outlets, including blogs, forums, and tweets, to uncover potential threats to national security stemming from anti-government movements. A key resource in this surveillance endeavor is the Wynyard Social Media Analyzer (SMA), which employs open source intelligence technologies. This application has proven to be remarkably beneficial not only for law enforcement but also for any organization striving to prevent criminal activity. By analyzing vast quantities of information from a variety of social media platforms and websites in real time, it aids in ensuring public safety across multiple regions and languages. Furthermore, the utilization of such advanced technology highlights the necessity of maintaining vigilance in our rapidly changing digital landscape, as new challenges and threats continue to arise.

What is SM2?

The SM2 platform is the foundational element of the suite, adept at capturing social data in real-time from a multitude of digital and social media channels across the globe, while also preserving three years of continuous historical data. This powerful tool empowers users to specify the discussions they want to monitor and analyze through its comprehensive search functionalities. Users can take advantage of a wide range of pre-built reports that highlight trends in conversation volume, share of voice among various media formats—including social networks, blogs, news sites, reviews, forums, and message boards—while also offering valuable insights into sentiment, prominent authors, geographic reach, languages, and user demographics such as age and gender. The platform incorporates advanced Boolean search techniques along with efficient ad and spam filtering to yield highly relevant search results. Furthermore, SM2 supports language-specific searches in 48 different languages, significantly broadening its usability. In addition, its ensemble-based sentiment detection algorithm can be customized to capture nuances in customer communication across various languages and industries, thereby providing a more precise and individualized analysis. This adaptability ensures that users obtain the most relevant insights tailored to their specific needs.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wynyard Group

Date Founded

2013

Company Location

United States

Company Website

www.wynyardgroup.com

Company Facts

Organization Name

Social Data Intelligence

Company Website

socialdataintelligence.com/services/

Categories and Features

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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