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What is Social Places?

An individual is currently active online, expressing opinions in various ways. Is your brand prepared to engage with them? Research shows that consumers place greater trust in reviews compared to personal recommendations. Favorable reviews can significantly motivate potential customers to reach out to a business, whether by visiting the website, making a phone call, or stopping by in person. You have the flexibility to select which review ratings and platforms to showcase. Tailored notifications can be set up for managers, clients, and brands alike. Additionally, our API enables you to prominently feature testimonials and customer feedback on your website, enhancing credibility and engagement. This integration can help foster a more interactive relationship between your brand and its audience.

What is Nearby Now?

Regular check-ins from each job significantly boost local search relevance across different cities and neighborhoods, elevate the value of keywords linked to your operations, and enhance rankings for media content like photos and videos. With an impressive customer satisfaction rate of approximately 40%, prospective clients are able to gauge how effectively you meet the needs of those in your area, thereby cultivating a more favorable reputation and a robust local presence in essential regions. The growing number of check-ins and positive reviews plays a crucial role in improving local search rankings for your website, which consequently drives increased traffic and generates leads for your business. Every time your team interacts with a customer, they record a check-in that not only outlines their activities and emphasizes the advantages but may also feature visual elements. These strategically positioned check-ins occur right where your customers are based, ensuring they enhance your site's local rankings across all pertinent cities and neighborhoods, ultimately resulting in heightened visibility and engagement. This ongoing interaction not only showcases your offerings but also solidifies your dedication to the community in which you operate, fostering trust and loyalty among potential customers. By consistently demonstrating your commitment to local engagement, you effectively strengthen your brand's connection with the community, promoting a cycle of positive reinforcement that benefits both your business and the clientele you serve.

Media

Media

Integrations Supported

Facebook
Tripadvisor
X (Twitter)
Better Business Bureau (BBB)
Buffer
CaterZen
Constant Contact
Dispatch
FieldEdge
Google
Instagram
LinkedIn
Mailchimp
Nextdoor
OnceHub
ServiceM8
Trustpilot
WordPress
YouCanBookMe
Zapier

Integrations Supported

Facebook
Tripadvisor
X (Twitter)
Better Business Bureau (BBB)
Buffer
CaterZen
Constant Contact
Dispatch
FieldEdge
Google
Instagram
LinkedIn
Mailchimp
Nextdoor
OnceHub
ServiceM8
Trustpilot
WordPress
YouCanBookMe
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Based on Location Count
Free Trial Offered?
Free Version

Pricing Information

129 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Social Places

Date Founded

2015

Company Location

South Africa

Company Website

socialplaces.io

Company Facts

Organization Name

Nearby Now

Date Founded

2010

Company Location

United States

Company Website

www.nearbynow.co

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Store Locator

Analytics
Automatic Location Detection
Directions
Distance Calculation
Event Promotions
Mapping
Product Search Filtering
Promotions / Coupons
Search
White Label

Categories and Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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