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What is Social Searcher?

Stay updated on every social mention of your brand by pinpointing who is discussing it and engaging with those individuals. The emergence of social media has significantly altered the marketing landscape, necessitating that marketers excel in finding, monitoring, and participating in important online dialogues about their brands. Even if you're on a limited budget, you can successfully utilize these mentions with the right strategies. A social mention occurs whenever a monitored keyword, hashtag, or brand is cited on social media platforms, and tools like Social Searcher allow you to aggregate all these mentions in one convenient location. Our platform covers major social networks and all online references, enabling you to reach numerous individuals in almost real-time. The process is akin to using traditional search engines; just enter the keywords or brand you want to track, and you will receive a tailored list of results along with insightful analytics. By proactively interacting with your audience, you can boost your brand's visibility and cultivate more meaningful relationships, ultimately leading to greater customer loyalty. Engaging with users not only helps in addressing their concerns but also in understanding their perspectives better.

What is Konnect Insights?

Harness the power of Konnect’s Listening tool to engage with a myriad of discussions across various online platforms and social media, allowing you to uncover valuable insights regarding customer sentiments about your brand, competitive dynamics, industry movements, and the success of your marketing campaigns. By keeping a close watch on all pertinent dialogues that influence your business on the web and social channels, you can effectively connect with your audience through their preferred mediums. Implement advanced automated workflows and CRM systems to route conversations to the right teams, thereby enhancing response efficiency and enabling a thorough evaluation of your efforts. Konnect Insights Social CRM further enriches customer experience with its visually engaging dashboards and business intelligence tools that illuminate your online reputation and social media standing. You'll gain in-depth visibility into your share of voice, sentiment assessments, media type classifications, and metrics from various social platforms for both your brand and your competitors, alongside comprehensive reports detailing response times and other essential performance metrics. By utilizing these insights, you can fine-tune your strategic approaches, foster deeper customer relationships, and ultimately propel your organization toward superior results. Additionally, this data-driven methodology empowers you to stay ahead in a rapidly evolving market landscape, ensuring that your brand remains responsive and relevant.

Media

Media

Integrations Supported

Facebook
Instagram
LinkedIn
X (Twitter)

Integrations Supported

5X
Aircall
App Store
Axis LMS
Facebook Ads
Gmail
Google Analytics
Google Business Profile
Google Play
Meta Ads
WhatsApp
YouTube

API Availability

API Availability

Pricing Information

€3.49 per month
Free Version
Free Trial Offered?

Pricing Information

$29 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Social Searcher

Date Founded

2011

Company Location

Russia

Company Website

www.social-searcher.com

Company Facts

Organization Name

Konnect Insights

Date Founded

2014

Company Location

India

Company Website

konnectinsights.com

Categories and Features

Sentiment Analysis

Not specified

Social Media Analytics Tools

Competitor Monitoring

Social Media Monitoring

Dashboard
Sentiment Analysis

Categories and Features

Customer Experience

Not specified

NPS

Not specified

Social CRM

Not specified

Social Listening

Not specified

Survey

Not specified

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