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What is Social Smart?

Social Smart for Engagement equips businesses to boost their marketing strategies through social media while maintaining compliance with regulatory requirements. At the same time, Social Smart for Research helps organizations enhance their communication tactics by curating premium content and delivering vital information in conjunction with flexible content libraries. Additionally, Social Smart for Compliance allows companies to engage with social media safely, ensuring alignment with both industry standards and internal compliance protocols. Moreover, Social Smart Sentiment Analysis uncovers the public's attitudes across social networks toward various entities, including companies, investments, and brands, which supports better decision-making processes. Collectively, these cutting-edge tools empower organizations to adeptly and responsibly navigate the complexities of the digital landscape, ensuring they remain competitive and compliant. By leveraging these resources, businesses can foster stronger connections with their audience and drive greater engagement across their platforms.

What is Brandwatch?

Brandwatch stands out as a premier solution for Social Media Management and Consumer Intelligence, assisting more than 5,000 of the globe's most respected companies in swiftly connecting with and understanding their customers in the fast-paced social landscape. The platform is recognized for its cohesive approach to social media management, enabling users to discover, attract, and engage with customers while seamlessly integrating social data with existing knowledge across various departments and channels. Users will appreciate the intuitive interface, supported by a commitment to exceptional customer service. Additionally, its Consumer Intelligence feature utilizes AI-enhanced data sourced from over 100 million social and online platforms, empowering data-driven organizations to gain deeper insights into consumer sentiments regarding their brands, products, and prevailing industry trends. By leveraging these capabilities, businesses can make informed decisions that resonate with their audience.

Media

No images available

Media

Integrations Supported

Integrations Supported

ChannelMix
Conversocial
Desktop.com
Domo
Facebook
Facebook Messenger
Hootsuite
Khoros
Netino
Neurons Predict
PolyAnalyst
Qualtrax
Qualtrics Customer Experience
Reddit
Salesforce
Socialgist
Sociuu
StoryStream
YouTube
quintly

API Availability

API Availability

Has API

Pricing Information

$25 per user per month
Free Trial Offered?

Pricing Information

Flexible packages tailored to your needs.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Social Smart Software

Date Founded

2012

Company Location

United States

Company Website

isocialsmart.com

Company Facts

Organization Name

Brandwatch

Date Founded

2007

Company Location

United Kingdom

Company Website

www.brandwatch.com

Categories and Features

Categories and Features

AI Review Management

Not specified

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Brand Management

Approval Process Control
Asset Management
Project Management

Brand Monitoring

Not specified

Brand Protection

Domain Monitoring
Social Media Monitoring

Content Marketing

Audience Targeting
Brand Management
Campaign Management
Categorization / Grouping
Distribution Management
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
Social Media Management
Video Management

Media Monitoring

Alerts / Notifications
Dashboards / Reporting
Export Results
Social Media Monitoring

PR Analytics

Not specified

Public Relations

Not specified

Reputation Management

Campaign Management
Response Management
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Sentiment Analysis

Not specified

Social CRM

Calendar/Reminder System
Customer Support
Lead Nurturing
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Social Listening

Not specified

Social Media Advertising

Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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