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What is SocialEngine?

Founded in 2007, SocialEngine is a premier offering from Ahead WebSoft Technologies that excels as a white-label content management system tailored for the development of specialized social networking sites. This platform is distinguished by its extensive member management capabilities, options for both complimentary and subscription-based memberships, integrated monetization features, smooth payment processing, and real-time communication facilitated by CircuitChat. Utilizing a pre-existing script, users can effortlessly create various communities, including dating sites, pet enthusiast forums, or even versions of popular networks such as Facebook, Twitter, or LinkedIn, all without requiring any programming expertise. Additionally, SocialEngine boasts secure messaging, a variety of powerful plugins, sophisticated privacy settings, and a user-friendly design. Each package comes with mobile applications for both iOS and Android, enabling users to stay connected wherever they are. Furthermore, its adaptable architecture and built-in monetization options make it straightforward and effective to establish and grow a customized social networking platform that meets diverse needs.

What is ClickDesk?

Convert your website visitors into loyal customers by connecting with them through interactive voice and video chats. Strengthen your brand identity by providing a personal touch with a recognizable face and voice for your business, facilitating real-time conversations with your web audience. Discover the easiest live chat solution that includes voice and video capabilities, all functioning directly within the browser, so there's no need for any downloads. Our HelpDesk feature is perfectly integrated with the live chat system, allowing you to proactively address any customer concerns. Amplify your social media presence by integrating Twitter and Facebook into your live chat interactions. Experience seamless one-click integration with your favorite applications and plugins, which simplifies the management of everything from a centralized location. Moreover, our mobile application allows you to manage chats and customer tickets while on the go, ensuring you stay connected and responsive to your customers’ demands. Utilizing these cutting-edge tools, you can significantly boost user engagement and retention on your platform, ultimately leading to greater customer satisfaction and loyalty over time.

Media

Media

Integrations Supported

WordPress
ActiveCampaign
ArrowChat
Cloudflare
CometChat
DigitalOcean
Facebook Messenger
GetResponse
Hootsuite
Magento
Mailchimp
Nimble
OpenCart
Parsey
PrestaShop
Shopify
Smartsheet
SurveyMethods
Wix
Wufoo

Integrations Supported

WordPress
ActiveCampaign
ArrowChat
Cloudflare
CometChat
DigitalOcean
Facebook Messenger
GetResponse
Hootsuite
Magento
Mailchimp
Nimble
OpenCart
Parsey
PrestaShop
Shopify
Smartsheet
SurveyMethods
Wix
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

$199.00 one-time fee
Free Trial Offered?
Free Version

Pricing Information

$9.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ahead WebSoft Technologies Pvt. Ltd.

Date Founded

2015

Company Location

Gurugram, Haryana

Company Website

socialengine.com

Company Facts

Organization Name

ClickDesk

Date Founded

2011

Company Location

United States

Company Website

www.clickdesk.com

Categories and Features

Social Networking

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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