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What is Socialboards?

The premier cloud-based helpdesk for overseeing social media interactions, in addition to email, chatbots, contact forms, and review sites, merges all text-driven customer support avenues into a singular, cohesive inbox, guaranteeing that no customer request goes unnoticed. This all-encompassing solution for social customer service aggregates all incoming inquiries within a unified ticketing system, facilitating effective task distribution and ensuring that the team remains well-informed. It adeptly manages support requests from multiple social media sites including Facebook, Instagram, YouTube, and Twitter. Moreover, by incorporating live chat features on your website, customer issues can be resolved instantly. You can streamline your support emails and enhance your website along with Facebook pages by utilizing tailored forms. This tool not only decreases the number of support requests but also offers valuable insights into customer interactions. It also includes a smart self-service FAQ feature for your website, empowering customers to find answers on their own. With comprehensive statistics and analytics, you can make data-driven improvements to your services. Additionally, the integration through API facilitates a smooth connection with your existing internal systems, boosting operational efficiency. In summary, this platform revolutionizes customer service by consolidating diverse channels and supplying actionable insights for ongoing enhancement, ultimately elevating the customer experience. Furthermore, by leveraging this technology, businesses can significantly improve their responsiveness and customer satisfaction.

What is SocialBee?

Promote your content across various social media platforms effortlessly with SocialBee! 💪 Platforms supported include Facebook, Twitter, LinkedIn, Instagram, Pinterest, Google My Business, TikTok, and YouTube. 🎨 Take advantage of our integrations with Canva, Unsplash, and GIPHY to create eye-catching posts directly within SocialBee. 📦 Organize your content into distinct categories for a well-rounded and diverse posting strategy. 📄 Connect any blog's RSS Feed to seamlessly import content on a regular basis. ✍️ Tailor each post specifically for the unique requirements of different social media networks. 🪄 Automatically generate relevant hashtags that align with your visuals or text. 🔄 Effortlessly recycle timeless posts while ensuring that content with an expiration date is managed effectively. 🗓 Establish a comprehensive posting schedule for all your social media profiles. 👩‍💻 Utilize multiple workspaces and collaborative tools for team projects. 📈 Monitor the performance of your links with more than five URL shortener integrations. 🧐 Evaluate the success of your social media accounts using in-depth analytics. By leveraging these tools, you can enhance your online presence and reach your audience more effectively than ever before.

Media

Media

Integrations Supported

BL.INK
Bitly
Easyflow
Facebook
Growth Channel AI
Incises.com
Inksprout
Integrately
KonnectzIT
Morphic
PixelMe
Rebrandly
Replug
RocketLink
Stackreaction
Switchy
X (Twitter)
Xara Cloud
YouTube
Zapier

Integrations Supported

BL.INK
Bitly
Easyflow
Facebook
Growth Channel AI
Incises.com
Inksprout
Integrately
KonnectzIT
Morphic
PixelMe
Rebrandly
Replug
RocketLink
Stackreaction
Switchy
X (Twitter)
Xara Cloud
YouTube
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$9 per user, per month
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Socialboards

Company Location

Norway

Company Website

socialboards.com/en/

Company Facts

Organization Name

SocialBee

Date Founded

2016

Company Location

Romania

Company Website

socialbee.io

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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