Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Datagate Telecom Billing Reviews & Ratings
    11 Ratings
    Company Website
  • Nue Reviews & Ratings
    8 Ratings
    Company Website
  • Social Intents Reviews & Ratings
    20 Ratings
    Company Website
  • Rev.io PSA Reviews & Ratings
    45 Ratings
    Company Website
  • ShapeNet Reviews & Ratings
    84 Ratings
    Company Website
  • GAINS Reviews & Ratings
    107 Ratings
    Company Website
  • Cisco Umbrella Reviews & Ratings
    1,154 Ratings
    Company Website
  • InterProse ACE Reviews & Ratings
    147 Ratings
    Company Website
  • PairSoft Reviews & Ratings
    132 Ratings
    Company Website
  • FundCount Reviews & Ratings
    13 Ratings
    Company Website

What is Soft-ex?

At Soft-ex, we enable Digital Service Providers (DSPs) to enhance customer satisfaction while simultaneously reducing their billing and customer service costs through our innovative interactive billing communication solutions tailored for both B2B and B2C sectors. For Unified Communications (UC) providers and their enterprise clients, our advanced UC analytics solutions are designed to optimize infrastructure efficiency, performance metrics, and cost management in their collaborative efforts. The benefits of our solutions are significant, as they effectively integrate and leverage existing billing systems, like CSG, Amdocs, and Netcracker, with UC platforms such as Microsoft Teams, Cisco HCS/Webex Calling, Zoom, Mitel, and Avaya. As a reputable technical ally to major players in the UC industry, we deliver exceptional value to resellers of Session Border Controllers (SBCs) in response to the increasing demands of enterprise customers. Our seamless integration capabilities facilitate a smooth transition, whether you are initiating new systems or upgrading outdated ones, thereby ensuring a vital connection between billing communications and collaboration analytics for your clientele. This strategy not only promotes improved customer engagement but also enhances the overall operational structure for service providers, ultimately contributing to their long-term success. By focusing on these key areas, we position our partners to thrive in a competitive market landscape.

What is Northflow Solutions?

Northflow Solutions boasts a rich history of delivering exceptional software solutions alongside outstanding customer support. Our team is equipped with unparalleled industry insights and technical proficiency. We offer specialized Billing and Customer Care software tailored for the telecom sector, featuring top-tier tools that enhance operational efficiency, maximize service monetization, and elevate overall customer satisfaction. This commitment to quality and innovation positions us as a leader in the field.

Media

Media

Integrations Supported

Amdocs Customer Experience Suite
Avaya Cloud Office
Cisco CX Cloud
MiCloud Connect
Microsoft Teams
Netcracker
Zoom

Integrations Supported

Amdocs Customer Experience Suite
Avaya Cloud Office
Cisco CX Cloud
MiCloud Connect
Microsoft Teams
Netcracker
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Soft-ex

Date Founded

1989

Company Location

Ireland

Company Website

www.soft-ex.net/solution

Company Facts

Organization Name

Northflow Solutions

Date Founded

1964

Company Location

United States

Company Website

www.northflowsolutions.com

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Popular Alternatives

Popular Alternatives

ENTERPRISE-View Reviews & Ratings

ENTERPRISE-View

Wholesale Carrier Services
ENTERPRISE-View Reviews & Ratings

ENTERPRISE-View

Wholesale Carrier Services
BillView Reviews & Ratings

BillView

Fastlane Software
Calvi Professional Reviews & Ratings

Calvi Professional

Calvi Business Software
VersatilePLUS+ Reviews & Ratings

VersatilePLUS+

VLM International
WidePoint Reviews & Ratings

WidePoint

WidePoint Solutions
salestar  Reviews & Ratings

salestar

salestar connect