Close Reviews & Ratings

Close

4.9 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 12 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is SoftSync?

SoftSync AI serves as a robust CRM solution aimed at optimizing the entire sales workflow within one unified platform, featuring customizable records, email integration for campaigns, documentation for meetings, and various data presentation formats such as pipelines, tables, and calendars. What sets it apart from other CRM options are two notable capabilities: first, the Autopilot feature smartly handles repetitive follow-up tasks seamlessly in the background; users just need to describe the task in simple language, review its suggested steps, provide approval, and it will carry out the actions independently. Secondly, with MCP access, teams can utilize familiar AI assistants like Claude, ChatGPT, or Gemini directly in the CRM, which negates the necessity for separate chatbot integration. This platform is tailored for teams that have found traditional CRMs overly complicated and have reverted to spreadsheets as a solution. By consolidating all customer-related information—such as emails, meetings, notes, reminders, and deals—onto a single page, it ensures easy access and management. The competitive pricing structure includes a Pro plan priced at 29 USD per user each month when paid annually, while the Business plan is available at 59 USD, both offering comprehensive CRM functionalities right from the outset. Moreover, the design is user-friendly and intuitive, further elevating the experience for sales teams and enabling them to manage customer relationships with greater efficiency. Additionally, the integration of these features allows for a cohesive workflow that significantly enhances productivity and collaboration.

What is Close?

Close stands out as the premier CRM solution for small businesses and startups eager to secure more deals in a shorter period. Your team can seamlessly engage with potential clients or existing customers through an integrated platform that offers SMS, email, and calling functionalities all in one place. This comprehensive tool operates independently, eliminating the necessity for separate sales email or calling applications. Being cloud-based and budget-friendly, Close is not only user-friendly but also comes with clear pricing structures, making it particularly suitable for small to medium-sized enterprises. Subscription plans begin at just $49 per month. The design of Close prioritizes maximizing sales efficiency for users. With a single click, you can initiate and receive calls, with every interaction automatically recorded—there's no need for manual data entry! As soon as the phone rings, relevant lead activity data appears on your screen, ensuring you always have access to essential information. Furthermore, customer support is readily available through various channels, including email, phone, an extensive FAQ section online, and a self-service knowledge base, providing users with ample resources to assist them. This combination of features makes Close an invaluable asset for any sales team.

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Integrations Supported

Integrations Supported

Adobe Marketo Engage
AppInsights
COZYROC SSIS+ Suite
Cargo
ElectroNeek
Findymail
FlowMate
GAConnector
Guideflow
Integry
Jumpix
LinkedFusion
Maildoso
Metorial
Pylar
Segment EDI Platform
Trellus
Vessel
Vinna AI
Xplenty

API Availability

API Availability

Has API

Pricing Information

$29 USD
Free Trial Offered?

Pricing Information

$19/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SoftSync AI Inc.

Date Founded

2026

Company Location

United States

Company Website

softsync.ai

Company Facts

Organization Name

Close

Date Founded

2013

Company Location

United States

Company Website

close.com

Categories and Features

AI CRM

Not specified

CRM

Not specified

Categories and Features

AI CRM

Not specified

AI Sales Agents

Not specified

AI Sales Tools

Not specified

Automotive CRM

Not specified

Call Recording

Not specified

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Conversion Tracking

Cold Email

Not specified

Construction CRM

Client Tracking
Forecasting
Project Management
Sales Management
Scheduling

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Interaction Tracking
Lead Management
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management

Email Tracking

Audience Segmentation
Campaign Management
Event-Based Notifications
Team Management

Financial CRM

Lead Management
Relationship Tracking
Team Assignments

Hotel CRM

Not specified

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Source Tracking

Lead Nurturing

Campaign Management
Drip Campaigns
Lead Capture
Lead Notifications
Lead Scoring
Lead Segmentation
Performance Metrics
Personalization
Pipeline Management

Legal CRM

Not specified

Power Dialers

Not specified

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Contact Management
Lead Capture
Lead Management

Sales

Not specified

Sales Acceleration

Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Reporting
Sales Intelligence
Sales Workflow Management

Sales Enablement

Collaboration
Contact Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Customer Database
Email Marketing
Lead Management
Opportunity Management
Performance Metrics
Sales Forecasting
Territory Management

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging

Social CRM

Not specified

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