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What is SoftTec Case Management?

Input cases and seamlessly monitor essential details such as referral reasons, motions, legal representatives, and a variety of case categories, including delinquency, parentage, traffic, and dependency. Our Case Management system not only tracks attorneys but also encompasses all parties involved in each case. With over twenty years of expertise in juvenile justice case management across the nation, SoftTec is poised to boost your justice agency's operational efficiency and success in managing information. Regardless of whether your needs are simple or intricate, SoftTec has the expertise and solutions to assist you effectively. By partnering with court administrators, facility supervisors, probation officers, clerks, and judges, we have incorporated significant flexibility into our services. Once you access these capabilities, you will likely be amazed at how you ever managed without them, as they significantly enhance the case management experience. By entering cases into the system, you will acquire the ability to effortlessly monitor a broad spectrum of information, which can greatly optimize your workflow and productivity. This enhancement not only simplifies processes but also fosters better collaboration among all parties involved in the justice system.

What is EastCoast Visit?

You can significantly improve your visitor management process by incorporating our EastCoast Express service package with any of the basic options available. This enhancement guarantees that your guests receive a meticulously organized and detailed invitation through email. Additionally, you have the convenience of prebooking visitors via Outlook, which automatically sends a notification to the designated host. Security staff will be equipped with an updated list for evacuation purposes through the mobile application. When they arrive, visitors can effortlessly use their mobile visitor tickets to check in and gain entry. These tickets enable them to smoothly operate gates, doors, or speed gates. In accordance with the General Data Protection Regulation (GDPR), which was enforced on May 25, 2018, EastCoast Solutions has engaged Zacco, a firm specializing in intellectual property, to conduct an independent evaluation of both EastCoast Visit and our cloud-based service, EastCoast Express, ensuring compliance with the required regulations. The assessment of EastCoast Visit has recently concluded, and we are set to launch a new GDPR-compliant version (18 of the product) after the New Year, underscoring our dedication to privacy and data security. This forward-thinking initiative not only provides peace of mind to our clients but also enriches their overall experience with our offerings, ultimately leading to greater satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SoftTec

Company Location

United States

Company Website

www.softtecinc.com/#solutions

Company Facts

Organization Name

EastCoast Solutions

Date Founded

1998

Company Location

Sweden

Company Website

www.eastcoast.se/en

Categories and Features

Court Management

Administrative Hearings
Appeal Boards
Calendar Management
Case History
Collections Management
Court Cost Records
Defendant Records
Docket Management
Document Imaging
Fines Management
Jury Management
Subpoena Tracking
Warrant Tracking

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

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