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What is Softeligent?

Softeligent helps organizations effectively oversee their telecommunications costs, which include landline services, internet connectivity, data services, and mobile communications. By adopting Softeligent, you can simplify your service management, leading to a decrease in the expenses associated with mobile devices and service contracts. Moreover, it provides the capability to track your inventory with precision. Through the use of Softeligent, you can also allocate IT expenses accurately among various departments within your organization. In addition, monitoring your IT assets via this platform not only offers valuable insights but also improves your overall resource management, ensuring that each asset is utilized efficiently and economically. This comprehensive approach ultimately supports better decision-making and strategic financial planning.

What is Lightyear?

Lightyear creates cutting-edge software aimed at optimizing the entire telecom lifecycle, from initial procurement all the way to contract renewal. Our platform allows for straightforward online configuration of services, provides validated quotes at competitive rates, and takes charge of implementation and automatic maintenance for future renewals. The traditional methods for securing and managing enterprise-grade IT infrastructure are often tedious and lack clarity, which can lead to significant frustration for businesses that still rely on outdated practices like making phone calls to check service availability and waiting for lengthy quote negotiations. By utilizing exclusive datasets from diverse sources, we streamline vendor validation to guarantee that the pricing you receive has undergone rigorous scrutiny. Our project management team is dedicated to aligning with your timelines and objectives, bolstered by software solutions that work seamlessly with vendors to enhance efficiency. Lightyear was established by founders who, rather than coming from conventional telecom backgrounds, aimed to rectify the inefficiencies they observed in the sector firsthand, which ensures that our offerings are both intuitive and effective. We are passionate about revolutionizing the telecom procurement process for businesses, striving to make it more accessible and transparent than ever before. This commitment to innovation positions us at the forefront of transforming the telecom landscape for enterprises.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$250 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Softeligent

Company Location

United States

Company Website

softeligent.com

Company Facts

Organization Name

Lightyear

Date Founded

2020

Company Website

lightyear.ai/

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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