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What is Software Issue Manager?

A SIM issue denotes a particular category of concern, encompassing bugs, tasks, feature requests, or concepts, and is assigned a unique issue number to ensure proper tracking. Implementing a comprehensive system for identifying and documenting these issues is vital throughout the project's lifecycle. This protocol should include information regarding the issue's status, category, priority, responsible personnel, and overall status updates. Such detailed documentation empowers the project team to evaluate the circumstances effectively, gauge the prospective repercussions, and devise an appropriate resolution strategy. Moreover, it is crucial to recognize that a single issue may pertain to multiple projects concurrently. The Software Issue Manager is instrumental in collating relevant data, providing significant insights into the current issues. Typically, an issue page consists of several important sections: Affected Projects, which enumerates all projects associated with the particular issue; Reported By, specifying the team members who initially reported the issue, available solely in Pro and Enterprise editions; Related Issues, which showcases issues connected through their impact and scope, also exclusive to Pro and Enterprise editions; and Participant, which lists team members who are actively engaged in resolving the issue, a function found only in Pro and Enterprise editions. This organized methodology not only improves communication among team members but also streamlines the resolution process across various projects, ultimately fostering a more efficient workflow. Consequently, the ability to track and manage issues effectively serves as a cornerstone for successful project execution.

What is Reqtest?

Reqtest empowers you to ensure the quality of all your IT initiatives, allowing you to deploy new software with complete assurance. The platform offers a user-friendly interface to manage requirements, conduct thorough testing, and monitor bugs effectively. Overseeing the scope, quality, and advancement of your IT projects has reached an unprecedented level of simplicity. - Facilitate collaboration with both suppliers and internal teams - Seamlessly integrate with tools like Jira and DevOps - Monitor project progress through customized dashboards tailored to your needs. With these features, you can enhance communication and streamline processes across your projects.

Media

Media

Integrations Supported

Azure DevOps Server
Desktop.com
Freshdesk
Jira
Jira Work Management
ServiceNow

Integrations Supported

Azure DevOps Server
Desktop.com
Freshdesk
Jira
Jira Work Management
ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

$79.99 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eMarket Design

Date Founded

1996

Company Location

United States

Company Website

emdplugins.com/plugin-features/software-issue-manager-simple-and-effective-issue-tracking/

Company Facts

Organization Name

Reqtest

Date Founded

2009

Company Location

Sweden

Company Website

reqtest.com

Categories and Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Categories and Features

Application Lifecycle Management

Administrator Level Control
Defect Tracking
Iteration Planning
Project Management
Release Management
Requirements Review
Task Management
Test Case Tracking
User Level Management
Version Control

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Requirements Management

Automated Functional Sizing
Automated Requirements QA
Automated Test Generation
Automated Use Case Modeling
Change Management
Collaboration
History Tracking
Prioritization
Reporting
Status Reporting
Status Tracking
Summary Reports
Task Management
To-Do List
Traceability
User Defined Attributes

Test Management

Automation Integration
Collaboration Tools
Pass/Fail Results Tabulation
Reporting / Analytics
Requirements Management
Test Scheduling
Test Tracking
Time/Budget Tracking

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