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What is Softworks?

Founded in 1984, Softworks Inc. has been dedicated to developing software specifically designed for U.S. government agencies as well as private sector clients. Our extensive range of applications can function independently or be interconnected, enabling efficient data sharing through a unified information system. Clients have the flexibility to begin with one or multiple modules and can seamlessly incorporate additional features thanks to our user-friendly data and software interfaces. The inception of the company was driven by the rising need for PC-based solutions tailored for county highway departments, leading us to create modules focused on tracking internal costs associated with highway maintenance. Over the years, we have expanded our product offerings to address the varied requirements of different government organizations. Today, our solutions are employed in numerous government offices across the United States, highlighting the adaptability and effectiveness of our software. We remain committed to continuously refining our product lines to align with the evolving demands of public sector entities, ensuring our clients receive cutting-edge tools to assist in their operations. This dedication to innovation and customer satisfaction is what drives our ongoing success in the industry.

What is CityReporter?

CityReporter is an adaptable and mobile-friendly inspection management system tailored to enhance the efficiency and effectiveness of inspections for government entities. Deployed across numerous cities in North America, it provides a modular structure, enabling users to select and pay for only the necessary features they need. The system covers a wide range of inspection modules, including those for permits and construction, parks and playgrounds, sports fields and tracks, facility and building inspections, fire prevention, road and highway evaluations, and workplace safety assessments. Furthermore, it boasts a work orders module and CityReplicator, which allows for offline content storage, enhancing user flexibility and accessibility. This wide-ranging functionality makes CityReporter an indispensable tool for municipalities aiming to refine their inspection workflows. Ultimately, its design supports a more streamlined approach to managing various inspection tasks and improves overall service delivery in local governance.

Media

Media

Integrations Supported

SAP SuccessFactors

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Softworks

Date Founded

1984

Company Location

United States

Company Website

softworks.org

Company Facts

Organization Name

Noratek Solutions

Date Founded

1999

Company Location

Canada

Company Website

www.cityinspectionsoftware.com

Categories and Features

Government

Inventory Management

Categories and Features

Code Enforcement

Code Maintenance
Document Management
Fee Maintenance
Inspection Management
Photo Management
Violation History
Weed Abatement Control

Government

Code Enforcement
Compliance Management
Fixed Asset Management
Permit Issuance
Work Order Management

Parks and Recreation

Employee Management
Facility Management

Permit

Not specified

Public Works

Compliance Management
Equipment Maintenance
Fixed Asset Management
Service Request Management
Work Order Management

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