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What is Softworks?

Founded in 1984, Softworks Inc. has been dedicated to developing software specifically designed for U.S. government agencies as well as private sector clients. Our extensive range of applications can function independently or be interconnected, enabling efficient data sharing through a unified information system. Clients have the flexibility to begin with one or multiple modules and can seamlessly incorporate additional features thanks to our user-friendly data and software interfaces. The inception of the company was driven by the rising need for PC-based solutions tailored for county highway departments, leading us to create modules focused on tracking internal costs associated with highway maintenance. Over the years, we have expanded our product offerings to address the varied requirements of different government organizations. Today, our solutions are employed in numerous government offices across the United States, highlighting the adaptability and effectiveness of our software. We remain committed to continuously refining our product lines to align with the evolving demands of public sector entities, ensuring our clients receive cutting-edge tools to assist in their operations. This dedication to innovation and customer satisfaction is what drives our ongoing success in the industry.

What is Citybase Serve?

We improve the connections between governmental bodies and utilities for the greater good of all citizens, exemplifying the principle that Smart Cities Benefit All. Utilizing advanced technology within the public sector allows for simplified bill payment processes tailored to the diverse needs of residents. Individuals should have the freedom to manage their payments, request services, or obtain information using their preferred methods, whether that be online, via phone, at a self-service kiosk, or in-person with a cashier. We tackle the various obstacles present in the public sector, offering solutions that enhance both simple transactions and complex procedures, from paying water bills to submitting applications for homestead deductions. Our digital and integrated tools not only improve data management but also optimize the experiences of staff members. The flexible nature of our government technology allows for quick adaptations to new regulations, resulting in better outcomes and enhanced user satisfaction. Across the United States, numerous cities, counties, and utility companies are leveraging citybase technology to promote fair debt collection practices, speed up payment processes, and provide customized service delivery options. Our team mirrors the accessibility of our technology, showing a real dedication to creating seamless and effective interactions for every user involved. By focusing on user experience, we strive to make civic engagement not only more accessible but also more enjoyable for all participants. Ultimately, our mission is to empower communities through innovative solutions that foster collaboration and transparency.

Media

Media

Integrations Supported

SAP SuccessFactors

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Softworks

Date Founded

1984

Company Location

United States

Company Website

softworks.org

Company Facts

Organization Name

Citybase

Company Location

United States

Company Website

thecitybase.com

Categories and Features

Government

Inventory Management

Categories and Features

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