Ratings and Reviews 869 Ratings
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What is Sogolytics?
Sogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate.
SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele.
Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.
What is Culture Amp?
Introducing the premier platform for employee feedback and analytics that stands out globally. This solution makes it effortless to grasp what drives employee engagement, pride, and motivation, while also simplifying their journey from onboarding to retirement. You can swiftly implement our customizable templates or benchmarks to suit your organization’s requirements. Built on research and enriched with insights from professionals at some of the most forward-thinking companies, our platform is data-driven and user-friendly.
Our comprehensive approach enables you to assess the current status of Diversity, Equity, and Inclusion (DEI) within your organization, identify key areas of focus, and perform intersectional analyses that inspire actionable change. Compare your organization’s performance with industry standards, gain access to DEI-specific insights and suggestions, and connect with our global community for authentic success stories and knowledge sharing.
Having supported thousands of organizations in enhancing their DEI initiatives, our dedicated team of people scientists and support staff is committed to offering research-based recommendations tailored to your needs. By leveraging our platform, you can engage in meaningful conversations that foster an inclusive workplace culture and drive positive change.
Integrations Supported
Slack
Workday HCM
Adobe Marketo Engage
Asana
Facebook
Google Analytics
Google Calendar
Google Drive
Integrations Supported
Slack
Workday HCM
5X
Employee Cycle
API Availability
Has API
API Availability
Pricing Information
Free Pro plan: Free for life
Pro plan: $39/month or $469/year
Pro Max plan: $49/month or $589/year
Enterprise plans: Call for pricing, +1 (800) 646-0520
SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Pro plan: $39/month or $469/year
Pro Max plan: $49/month or $589/year
Enterprise plans: Call for pricing, +1 (800) 646-0520
SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Free Version
Free Trial Offered?
Pricing Information
$3,300/year
Supported Platforms
SaaS
Android
iPhone
iPad
Mac
Supported Platforms
SaaS
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Sogolytics
Date Founded
2009
Company Location
United States
Company Website
www.sogolytics.com
Company Facts
Organization Name
Culture Amp
Date Founded
2011
Company Location
United States
Company Website
www.cultureamp.com
Categories and Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Engagement
Analytics
Churn Management
Communication Management
Feedback Collection
Live Chat
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success
Account Alerts
Customer Engagement
Customer Lifecycle Management
Employee Engagement
Feedback Management
Pulse Surveys
Employee Experience
Not specified
Employee Survey
Not specified
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Help Desk
Not specified
HR Analytics
Dashboard
HR Metrics Library
Trend Analysis
Online Quiz Makers
Not specified
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Mass Texting
Message Personalization
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Categories and Features
360 Degree Feedback
Not specified
Company Culture
Not specified
Diversity, Equity, and Inclusion (DEI) Analytics
Not specified
Employee Engagement
Benchmarking
Cultural Alignment
Feedback Management
Goal Management
Performance Management
Pulse Surveys
Employee Experience
Not specified
Employee Feedback
Not specified
Employee Survey
Not specified
Performance Management
Not specified