Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 127 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Birdeye Reviews & Ratings
    4,950 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,101 Ratings
  • Odoo Reviews & Ratings
    1,641 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,148 Ratings
    Company Website
  • TextUs Reviews & Ratings
    854 Ratings
    Company Website
  • Attentive Reviews & Ratings
    1,435 Ratings
    Company Website
  • IPVanish Reviews & Ratings
    111 Ratings
    Company Website
  • Private Internet Access (PIA) Reviews & Ratings
    38 Ratings
    Company Website
  • GetResponse Reviews & Ratings
    1,767 Ratings
    Company Website
  • Klaviyo Reviews & Ratings
    5,228 Ratings
    Company Website

What is Solocal?

The Internet has become an indispensable tool, with an astonishing 97% of users depending on it to find professionals. Most people look for services on platforms like Google My Business, PagesJaunes, and Facebook, along with social media sites such as LinkedIn and Instagram, as well as niche websites like Tripadvisor and GPS applications. To help you build your online presence, Connect provides assistance in setting up your Google My Business, PagesJaunes, and Facebook accounts if you haven’t done so already. Furthermore, we connect your business to partner sites and social networks that are most relevant to your field. Given that it's unpredictable which platform a user will choose for information, it is vital that your business information—such as operating hours, phone numbers, and addresses—remains consistent and current across all platforms. With Connect, this task becomes efficient and uncomplicated, ensuring that customers do not face issues like discovering your location closed due to outdated online information. By optimizing your digital presence, you can enhance customer satisfaction and secure a competitive advantage in the online marketplace. Ultimately, a well-maintained online profile not only attracts more clients but also fosters trust and reliability in your brand.

What is SalesCaptain?

SalesCaptain is an AI-enhanced customer experience management (CXM) platform designed to help local enterprises attract, engage, and strengthen their customer relationships through an integrated communication and marketing system. This platform brings together multiple messaging channels, such as text messages, phone calls, social media interactions, web chat, and payment processing, all accessible via a user-friendly dashboard that leverages AI for communication and follow-up tasks. Among its many features, SalesCaptain offers automated review collection, intelligent filtering and promotion of positive customer feedback, optimization of business listings, and targeted marketing campaigns through SMS and email. Moreover, it includes a robust multi-channel web chat system powered by Buk AI, alongside integrated telephony solutions that feature AI-driven call reception, whisper coaching, transcription services, and call tracking functionalities. In addition, SalesCaptain equips businesses with a comprehensive customer management tool to simplify the organization of customer data and interactions, as well as tools for gathering referrals, collecting feedback, and gaining competitive insights. With SmartPages aimed at boosting SEO visibility, this platform ultimately empowers businesses to refine and elevate their overall customer engagement strategies while maximizing the potential of each customer interaction.

Media

Media

Integrations Supported

Bing
Facebook
Google
Instagram
Yahoo Search

Integrations Supported

Bing
Facebook
Google
Instagram
Yahoo Search

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$300 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Solocal

Company Location

France

Company Website

www.solocal.com

Company Facts

Organization Name

SalesCaptain

Date Founded

2020

Company Location

United States

Company Website

salescaptain.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Popular Alternatives

Popular Alternatives