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What is Solutionreach?

Solutionreach is entirely dedicated to delivering both the technology and the expertise necessary to enhance patient care while fostering a more profitable practice environment. Nearly two decades after being the pioneers in this domain, we have maintained our status as the leading provider in the industry. Our services enable practices to enrich their patient interactions, ensuring communication aligns with patient preferences. This approach leads to higher appointment scheduling rates and improved attendance. Moreover, patients often share favorable feedback about their experiences, which helps to attract new clients. Consistent and regular communication keeps patients engaged and connected to their healthcare providers. Leveraging insights from our extensive experience with 52,000 practices, we apply valuable lessons to every new partnership we form. By choosing to collaborate with us, practices position themselves for significant growth and enhanced revenue potential. We are committed to being the ideal partner for any practice eager to evolve and succeed.

What is Salesforce Health Cloud?

Effortlessly bring together care teams with a comprehensive, HIPAA-compliant platform that delivers an all-encompassing view of each patient’s health. Transform your call center operations to ensure that patients receive timely access to care, while also tackling social determinants of health to improve overall outcomes. Utilize an effective engagement platform that seamlessly integrates people, data, and processes to support, engage, and attract patients throughout their healthcare journeys. Enhance virtual sales interactions and strengthen relationships with providers, leading to improved patient engagement that drives significant value and results. Achieve commercial excellence by connecting sales, service, marketing, and operations through critical data insights. Address the needs of your constituents by empowering staff to make well-informed decisions, based on a comprehensive understanding of the patients and families they serve. Provide your team with essential tools for manual contact tracing, patient monitoring, and automated follow-ups, allowing for quick responses during healthcare emergencies while also nurturing a culture of proactive communication and care. By prioritizing patient engagement and data-driven decision-making, healthcare outcomes can be dramatically improved across the board.

Media

Media

Integrations Supported

CareBridge
Concord Cloud Fax
Consensus Harmony
DentiMax
Denticon
Inspire Planner
Nextech
OrthoTrac
PhoneIQ
PracticeWorks
Provar
Salesforce Life Sciences Cloud
Sensei Cloud
WinOMS
Wufoo

Integrations Supported

CareBridge
Concord Cloud Fax
Consensus Harmony
DentiMax
Denticon
Inspire Planner
Nextech
OrthoTrac
PhoneIQ
PracticeWorks
Provar
Salesforce Life Sciences Cloud
Sensei Cloud
WinOMS
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Solutionreach

Company Location

United States

Company Website

www.solutionreach.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/solutions/industries/healthcare/overview/

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Optometry

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Hospital Management

Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

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