Company Website

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 2 Ratings

What is Solvemate?

Solvemate empowers brands to enhance their customer service by fostering impactful dialogues. Our advanced automation platform utilizes intelligent conversational AI, enabling organizations to design deeply personalized chatbot interactions on a large scale. The distinctive conversation engine of Solvemate accelerates the learning process, effectively integrates information, and swiftly addresses customer inquiries. As a result, brands experience heightened customer satisfaction, decreased expenses, and valuable insights. Trusted by notable companies like On, musicMagpie, egym, and JustPark, Solvemate is redefining the landscape of customer engagement. By leveraging our technology, brands can build stronger relationships with their customers while optimizing their operational efficiency.

What is QueryPal?

Transform Your Support Team with Effortless Automation Are monotonous tasks hindering the performance of your support team? QueryPal empowers support teams to excel by automating ticket responses, which frees up valuable time to tackle complex issues that require human insight. Leveraging AI-driven workflows allows you to reduce response times, enhance productivity, and provide accurate and dependable support. Whether dealing with frequent inquiries or managing a high volume of requests, your team can prioritize what truly counts—ensuring customer satisfaction remains a top priority. Accelerated Solutions: Expedite the resolution process by automating responses to frequently asked questions and common tickets. Reliability & Accuracy: Guarantee that every communication is consistently thorough, thereby reducing the likelihood of errors. Enhanced Efficiency: Enable your team to focus on complicated or urgent issues by streamlining routine tasks through automation. This shift not only improves service quality but also fosters a more engaged and motivated support team.

Media

Media

Integrations Supported

Freshdesk
Intercom
Slack
Zendesk
Cention Contact Center
Confluence
Creatio
Dixa
Facebook
Jira
LiveChat
Microsoft OneDrive
Microsoft Teams
Notion
RingCentral RingCX
Salesforce
Stack Overflow for Teams
WhatsApp
monday.com

Integrations Supported

Freshdesk
Intercom
Slack
Zendesk
Cention Contact Center
Confluence
Creatio
Dixa
Facebook
Jira
LiveChat
Microsoft OneDrive
Microsoft Teams
Notion
RingCentral RingCX
Salesforce
Stack Overflow for Teams
WhatsApp
monday.com

API Availability

Has API

API Availability

Has API

Pricing Information

$415/month
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Solvemate

Date Founded

2015

Company Location

Germany

Company Website

www.solvemate.com

Company Facts

Organization Name

QueryPal

Date Founded

2024

Company Location

United States

Company Website

www.querypal.com

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Productivity

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Popular Alternatives

Popular Alternatives

ChatGPT Reviews & Ratings

ChatGPT

OpenAI
Jenny Reviews & Ratings

Jenny

GetJenny