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What is Sonant?

Sonant is an innovative AI receptionist tailored for property and casualty insurance agencies, allowing businesses to convert standard incoming calls into real revenue without needing extra staff. This system operates 24/7, providing personalized interactions that closely resemble human dialogue, rapidly recognizing callers and effectively gathering requests for quotes or services, in addition to managing appointment scheduling and routing calls to agents when needed. To further improve agency productivity, Sonant generates automatic summaries of conversations for seamless integration into existing agency systems. With its multilingual functionality, it ensures fluent communication even during a single call, can handle multiple calls at once, and works well with top Agency Management Systems (AMS) like EZLynx, Momentum, QQCatalyst, HawkSoft, AMS360, AgencyZoom, and Zywave, along with various calendars and automation platforms. Moreover, it is meticulously designed for minimal latency and optimized specifically for insurance workflows, incorporating features that restrict it from engaging in complex coverage discussions, thus maintaining compliance while focusing on essential service provision. By implementing Sonant, insurance agencies can not only streamline their operations but also significantly boost customer engagement with ease, ultimately creating a more efficient working environment. This advanced solution ensures that agencies remain competitive in the ever-evolving insurance market.

What is Numa?

With Numa, you can effortlessly blend it into your existing wireless, landline, or VoIP systems without the need for a costly new phone setup. The process of installing Numa is remarkably simple and does not require any specialized IT skills, enabling your business to be up and running in merely 15 minutes. We provide a wealth of support, including access to experienced product specialists ready to assist you at any time. The Numa app is intuitively designed, making it easy for employees to understand and utilize, which encourages enthusiastic adoption. Customers value receiving clear and direct responses rather than generic scripts, and Numa customizes its features to meet your organization's specific needs by automatically responding to common queries, thereby improving the efficiency of your customer service. With 78% of consumers showing a preference for texting as their primary mode of communication with businesses, offering options for text messaging or voicemail can significantly enhance customer interaction. By implementing Numa, you can minimize the time spent on calls, allowing you to devote more attention to managing your business effectively. Moreover, Numa simplifies everyday tasks, including order processing, at a fraction of the cost associated with traditional answering services, ultimately conserving both time and resources. Embracing this cutting-edge solution not only boosts your operational efficiency but also ensures your business stays in tune with modern communication preferences. This innovative approach can lead to improved customer satisfaction and loyalty, making it a strategic choice for growth.

Media

Media

Integrations Supported

AgencyZoom
Applied Epic
Calendly
EZLynx
Google Calendar
HawkSoft
InsuredMine
Microsoft Outlook
Momentum
QQCatalyst
Vertafore AMS360
Zapier
Zywave CPQ

Integrations Supported

AgencyZoom
Applied Epic
Calendly
EZLynx
Google Calendar
HawkSoft
InsuredMine
Microsoft Outlook
Momentum
QQCatalyst
Vertafore AMS360
Zapier
Zywave CPQ

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sonant

Company Location

United States

Company Website

www.sonant.ai/

Company Facts

Organization Name

Numa

Date Founded

2019

Company Location

United States

Company Website

www.numa.com

Categories and Features

Categories and Features

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