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What is Sonar?

Elevate your sales efforts through cutting-edge business text messaging. Our platform uniquely merges artificial intelligence with human touchpoints, facilitating engagement with consumers via their favorite mobile communication methods. By encouraging genuine interactions through personalized conversations, our bots take charge of lead qualification, appointment scheduling, and follow-ups with potential clients. This allows your sales team to focus on those interactions that genuinely drive revenue. Our flexible solution is designed to integrate effortlessly with leading sales and marketing technologies, ensuring a hassle-free setup experience. With a dedicated customer success team at your disposal, we are committed to supporting you throughout this journey. Take advantage of automated responses powered by Sonar’s sophisticated chatbots, equipped with state-of-the-art natural language processing and AI technology. This enables the efficient qualification of leads, arrangement of meetings, and resolution of frequently asked questions without requiring human input, allowing your sales team to interact with numerous clients at once. Such a strategy not only boosts operational efficiency but also enhances customer satisfaction from the very beginning. Consequently, your business is poised to witness a substantial rise in overall productivity and sales outcomes, fostering a more dynamic growth environment. In this way, the integration of advanced messaging solutions can transform your sales landscape and position you ahead of the competition.

What is Social Intents?

Provide live chat assistance on your website using the collaboration platforms you're already familiar with, such as Microsoft Teams, Google Workspace, Slack, and Zoom. Easily create AI chatbots powered by ChatGPT with just a single click, ensuring that your chatbots can step in whenever your agents are not available. You can also develop chatbots for WhatsApp, SMS, and Messenger that can seamlessly transfer conversations to human agents when necessary. There's no requirement to master new software for customer support. This approach allows you to connect with prospective customers at the moment they seek assistance, boosting your chances of closing more deals and enhancing your online revenue potential. By streamlining customer interactions, you can foster better relationships and drive overall business growth.

Media

Media

Integrations Supported

ChatGPT
Cisco Webex
Claude
Easyflow
Facebook Messenger
Gemini
Gmail
Google Chat
Indent
Microsoft Teams
Shopify
Slack
WhatsApp
Wix
WordPress
Zapier
Zoom

Integrations Supported

ChatGPT
Cisco Webex
Claude
Easyflow
Facebook Messenger
Gemini
Gmail
Google Chat
Indent
Microsoft Teams
Shopify
Slack
WhatsApp
Wix
WordPress
Zapier
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Marchex

Date Founded

2003

Company Location

United States

Company Website

www.sendsonar.com

Company Facts

Organization Name

Social Intents

Date Founded

2017

Company Location

United States

Company Website

www.socialintents.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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