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What is Sonetto?

To boost sales, enhance profitability, and increase brand visibility, retailers need to engage in effective communication with their customers at every point of contact. Sonetto® PXM on Azure provides a dynamic solution that centers on the customer experience while granting retailers a competitive edge. This platform facilitates the management of product information seamlessly across different channels, geographic regions, and market segments. By employing patented technology, Sonetto® PXM optimizes the operations of global retailers through the automation of vital processes such as data cleansing, product management, categorization, and merchandising. The disparity between customer expectations and retailer capabilities is becoming increasingly evident. Today's consumers seek transparency and a seamless, enriching shopping experience tailored to their unique lifestyles and preferences. On the other hand, retailers encounter formidable obstacles in modifying their product management strategies to meet these customer demands, all while grappling with challenges associated with inadequate product quality and the escalating complexities and costs of IT infrastructure. As this conflict intensifies, it is essential for retailers to close this gap and adopt a customer-centric mindset. Ultimately, the future success of retail will hinge on the ability to adapt to ever-evolving consumer needs and preferences.

What is Retail Directions?

Retail Directions provides a tailored POS and ERP solution aimed at equipping modern retailers to fully capitalize on their business potential. The platform boasts an extensive array of omni-channel selling capabilities, encompassing essential operational modules like merchandise management, inventory control, advanced logistics, promotional tools, and customer loyalty initiatives, which guarantees seamless integration of all facets of your business. Furthermore, our software is actively used in more than 30 countries, supporting multiple languages, currencies, and tax regulations to deliver a genuinely international solution. This level of flexibility underscores Retail Directions as an indispensable ally for retailers aspiring to excel in a variety of markets. By embracing innovation and adaptability, we help our clients meet the ever-evolving demands of consumers.

Media

Media

Integrations Supported

Integrations Supported

Humm
Tyro EFTPOS
WFX Virtual Showroom
Windcave

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Not specified

Supported Platforms

Windows

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

IVIS Group

Date Founded

1994

Company Location

United Kingdom

Company Website

www.ivisgroup.com/sonetto/

Company Facts

Organization Name

Retail Directions

Date Founded

1993

Company Location

Australia

Company Website

www.retaildirections.com

Categories and Features

Product Lifecycle Management

Product Data Management

Categories and Features

Inventory Management

Not specified

Point of Sale

Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Retail POS
Returns Management

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Warehouse Management

Not specified

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