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design 5 out of 5 stars
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What is SONIFI Health?

Unified technology strengthens the bonds between patients, healthcare providers, and support teams. Our carefully designed solutions prioritize your needs, ensuring that technology complements rather than controls your experience. With over 175 healthcare organizations throughout the country depending on SONIFI Health’s interactive patient engagement tools, we help them reach their goals, backed by smooth implementations, scalable solutions for entire enterprises, and around-the-clock support. SONIFI Health is more than just a technology and service provider; we are a dedicated team committed to your success. Our mission is to work together, innovate, and enhance the healthcare environment in partnership with you. Our patient engagement offerings are customized to deliver contemporary and personalized experiences, empowering clinicians to focus more on patient care. As a reliable partner for prominent healthcare institutions, we are advocates for growth and collaboration that drive improvements in healthcare outcomes. Together, we can forge a path toward a more promising future in patient engagement, ensuring that every interaction is meaningful and impactful. By joining forces, we can elevate the standard of care and foster a system that truly prioritizes patient well-being.

What is Salesforce Agentforce Health?

Agentforce Health is Salesforce’s purpose-built AI CRM platform for healthcare providers, payers, and public health organizations. Previously known as Health Cloud, it connects clinical, operational, and engagement data within a unified and compliant environment. The platform includes healthcare-specific data models, workflows, and interoperability standards to support complex care ecosystems. By integrating EHR systems and third-party applications, it ensures a seamless flow of accurate, real-time information. AI agents powered by Agentforce automate administrative processes, reduce manual workloads, and deliver actionable insights directly in the flow of work. Contact centers benefit from instant summaries of medical histories, eligibility, claims, and provider networks. Integrated Care Management tools enable flexible care plans and close care gaps efficiently. Intelligent document automation extracts and classifies data from faxes and forms to accelerate processing. Population health and disease surveillance capabilities support proactive interventions and faster response times. Built-in compliance and governance features maintain privacy and regulatory alignment. Health Cloud also integrates with Data 360, MuleSoft, Marketing Cloud, Slack, and Service Cloud for expanded functionality. Agentforce Health empowers healthcare organizations to deliver connected, personalized, and efficient care experiences at scale.

Media

Media

Integrations Supported

Integrations Supported

CareBridge
Concord Cloud Fax
Consensus Harmony
Inspire Planner
PhoneIQ
Provar
Salesforce
Salesforce Agentforce
Salesforce Agentforce Life Sciences
Wufoo

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

iPhone
iPad
Windows

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SONIFI Health

Date Founded

1986

Company Location

United States

Company Website

sonifihealth.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/healthcare/cloud/

Categories and Features

Hospital Management

Accounting Integration
Appointment Scheduling
Medical Billing

Categories and Features

Healthcare CRM

Patient Communications
Patient Management

Hospital Management

Accounting Integration
Appointment Scheduling
Medical Billing
Patient Records Management

Medical Affairs

Not specified

Patient Case Management

Activity Tracking
HIPAA Compliant

Patient Management

Patient Monitoring
Real Time Reporting

Patient Portal

Care Plans
EHR-Agnostic

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