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What is Sorted?
Sorted operates as an agile delivery platform driven by data, facilitating checkouts, managing carriers, and tracking post-purchase experiences worldwide. By collaborating with leading global carriers and brands dedicated to customer satisfaction, Sorted aims to enhance the delivery journey for every individual involved. This commitment ensures that both businesses and consumers enjoy a seamless and delightful experience.
What is ParcelWILL?
ParcelWILL, formerly ParcelPanel, is CWILL’s flagship post-purchase growth platform created for Shopify direct-to-consumer brands. It consolidates order tracking, returns and exchanges, and shipping protection into a unified system that enhances the customer journey after checkout. Instead of sending customers to external carrier pages, merchants can deliver fully branded tracking experiences that reinforce trust and increase engagement. Proactive shipping updates significantly reduce WISMO tickets, lowering customer support costs and freeing up team resources. The platform’s exchange-first returns workflows help businesses retain revenue by encouraging size swaps, store credit, and alternative product selections rather than refunds. A self-service returns portal automates approvals and communications, streamlining operations and improving customer satisfaction. Shipping protection safeguards orders from theft, loss, damage, or delays, protecting both margins and brand reputation. With integrations across 50+ Shopify apps and access to 1,400+ global carriers, ParcelWILL fits seamlessly into existing ecommerce stacks. Built for Shopify certification guarantees reliability, performance, and compliance with Shopify’s highest standards. Beyond operational efficiency, the platform turns tracking pages and return emails into marketing touchpoints that drive upsells and repeat purchases. Trusted by more than 50,000 DTC brands worldwide, ParcelWILL consistently delivers measurable gains in retention and revenue recovery. By transforming post-purchase friction into loyalty-building experiences, ParcelWILL helps ecommerce brands convert operational challenges into competitive advantages.
What is Ordertracker?
This worldwide package tracking solution enables you to monitor shipments from various postal services. With its robust capabilities, this universal tool can deliver detailed shipment updates by entering tracking numbers from a multitude of international carriers, including but not limited to China Post, Speedpak, 4PX Express, Amazon Logistics TBA, EMS ePacket, Dynamex, Aliexpress – Standard Shipping, Intelcom Express, Hermes, Deutsche Post – DHL Global mail – DHL Ecommerce, Yanwen, Canpar, Yunexpress, and Pitney Bowes Inc, making it an essential resource for anyone needing to keep tabs on their deliveries across the globe.
What is Deliveo?
Cloud-based delivery management systems are designed to serve courier companies, parcel services, home delivery operations, and freight forwarding businesses. With a dispatching function that presents a coherent and organized view of the complete delivery journey, customers can effortlessly keep tabs on their shipments, which in turn significantly cuts down on the number of inquiries to customer service concerning order statuses. An enhanced Deliveo delivery platform can potentially alleviate the workload of an entire full-time employee! Deliveo enables users to effortlessly track their packages, create new shipments, print shipping labels, and oversee their warehouses, all from one integrated platform. This solution is particularly beneficial for small to mid-sized courier companies, providing them with real-time order tracking and effective dispatch management. Key features include driver tracking, scheduling options, timely notifications, and a self-service portal for clients that greatly improves the overall user experience. Ultimately, Deliveo optimizes operational efficiency, establishing itself as an essential tool for delivery service providers. Moreover, the seamless integration of its features fosters greater productivity, helping businesses to thrive in a competitive market.
Integrations Supported
CJdropshipping
CWILL
Dianxiaomi
EComposer
Flits
Judge.me
Klaviyo
Loox
Omnisend
PageFly
Integrations Supported
CJdropshipping
CWILL
Dianxiaomi
EComposer
Flits
Judge.me
Klaviyo
Loox
Omnisend
PageFly
Integrations Supported
CJdropshipping
CWILL
Dianxiaomi
EComposer
Flits
Judge.me
Klaviyo
Loox
Omnisend
PageFly
Integrations Supported
CJdropshipping
CWILL
Dianxiaomi
EComposer
Flits
Judge.me
Klaviyo
Loox
Omnisend
PageFly
API Availability
Has API
API Availability
Has API
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$11 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sorted
Company Location
United Kingdom
Company Website
sorted.com/
Company Facts
Organization Name
CWILL
Date Founded
2014
Company Location
United States
Company Website
www.cwill.com/parcelwill/
Company Facts
Organization Name
Ordertracker
Date Founded
2019
Company Website
www.ordertracker.com
Company Facts
Organization Name
Mav-IT
Date Founded
1998
Company Location
Hungary
Company Website
deliveo.eu/en
Categories and Features
Courier
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Categories and Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Categories and Features
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Categories and Features
Courier
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback