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What is Sova?

Sova Vet Software is an intuitive, cloud-based management tool crafted for veterinary practices, allowing smaller clinics to streamline their operations by integrating appointments, medical documentation, billing, reminders, client interactions, and daily responsibilities into a unified platform specifically designed for the needs of veterinary teams. This software reduces appointment cancellations by providing automated SMS and email notifications, includes a smart drag-and-drop appointment scheduling feature that shows real-time availability, and enables easy access to patient information such as histories, SOAP notes, treatments, vaccinations, and lab results, thereby allowing staff to focus more on patient care and less on locating data. Furthermore, it enhances the invoicing experience by incorporating billing codes, enabling one-click invoice generation, automatically managing taxes and discounts, and providing daily financial overviews, while also fostering client relationships through interactive SMS and email communications that keep pet owners engaged and informed about their pets' care. By utilizing Sova Vet Software, veterinary clinics can effectively boost their operational productivity and elevate the overall experience for their clients without unnecessary complications. This comprehensive solution ultimately positions practices for long-term success in an increasingly competitive market.

What is FetchIt?

Fetchit is a user-friendly software that promptly retrieves client data as soon as a call is received. By seamlessly integrating with your Practice Management Software (PMS) and telecommunication systems, it presents a patient's comprehensive chart the moment the phone rings. Utilizing this innovative solution can save significant time, improve customer service, and foster enduring relationships that lead to repeat business. Typically, users experience an average time savings of 37 seconds per call due to instant access to charts. Additionally, the software facilitates easy updates or creation of customer data while on calls, enhancing operational efficiency. It also supports improved staff scheduling by offering insights into call volumes during specific periods or for particular customer service representatives. With timely notifications, client information is readily accessible within your PMS, ensuring that by the time you finish your greeting, the patient's chart and necessary details are on hand for effective assistance. If a customer is not located in your database, you can quickly copy their contact information to either establish a new chart or update an existing one, guaranteeing a smooth experience for both your staff and clients alike. This functionality not only streamlines workflows but also significantly boosts the overall effectiveness of managing client interactions, leading to a more productive work environment.

Media

Media

Integrations Supported

IDEXX Animana
QuickBooks Online

Integrations Supported

3CX
AVImark
Cornerstone Software
Digitail
FreeSWITCH
Impromed
RingCentral Automatic Call Recording
Star2Star
Vonage Contact Center

API Availability

API Availability

Pricing Information

$99 per month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Sova

Company Location

United States

Company Website

sovavetsoftware.com

Company Facts

Organization Name

FetchIt

Date Founded

2017

Company Location

United States

Company Website

www.fetchitdata.com

Categories and Features

Veterinary

Not specified

Categories and Features

Call Tracking

Not specified

Veterinary

Not specified

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