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What is SparkLayer?

SparkLayer delivers exceptional wholesale capabilities specifically designed for B2B enterprises utilizing Shopify. The platform is set up swiftly and integrates smoothly with your current B2B data, offering your clients an interactive self-service ordering experience. Whether you're a wholesaler, fully focused on the B2B market, or a hybrid business that serves both retail and trade clients, SparkLayer serves as the perfect solution for your needs. By seamlessly connecting with Shopify and Shopify Plus, it significantly improves the B2B ordering process for your customers. The platform not only boasts a rapid installation but also includes built-in tools that optimize your B2B operations, providing you with the flexibility required for accelerated growth. Additionally, SparkLayer guarantees a quick experience for your customers when placing orders and tracking their shipments, among other features. Customizing customer-specific pricing, payment methods, and advanced ordering rules is straightforward, ensuring a tailored approach for each client. With our speedy onboarding process, you can anticipate commencing operations within just a few days, ultimately enhancing your business's efficiency and elevating customer satisfaction levels. In this way, SparkLayer positions itself as a key player in transforming your B2B sales strategy and operational success.

What is Continuum B2B Returns?

The returns process within the B2B wholesale, distribution, and manufacturing industries has become increasingly disorganized due to dependence on PDF forms, email interactions, and manual data entry practices. To ease the bottleneck in shipping documentation, it's crucial to provide your shipping and receiving teams with real-time updates on expected returns throughout the day. Customers can easily oversee their returns through your website, mobile application, or a provided link. With live integrations, they'll gain immediate access to accurate pricing and their historical purchase order information. The Return Merchandise Authorization (RMA) is created within your ERP system, applying business logic to ensure thorough evaluations of warehouse returns, shipping costs, and restocking fees. This intuitive portal keeps customers updated with real-time information regarding their returns, which benefits both customer service representatives and warehouse staff. By refining the returns experience, customers can enjoy a seamless process along with prompt status updates that enhance their satisfaction and loyalty. Furthermore, this streamlined approach not only boosts operational efficiency but also builds stronger connections with your clientele, creating a more robust business environment. Ultimately, embracing such a system can lead to significant long-term benefits for both your company and its customers.

Media

Media

Integrations Supported

Acumatica Cloud ERP
Brightpearl
EasyPost
Hokodo
Linnworks
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Patchworks
Sage X3
Shopify
Shopify Plus
Sufio
Unleashed
VL OMNI
Versori
Zynk

Integrations Supported

Acumatica Cloud ERP
Brightpearl
EasyPost
Hokodo
Linnworks
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Patchworks
Sage X3
Shopify
Shopify Plus
Sufio
Unleashed
VL OMNI
Versori
Zynk

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SparkLayer

Date Founded

2021

Company Location

United Kingdom

Company Website

www.sparklayer.io

Company Facts

Organization Name

Continuum

Company Location

United States

Company Website

www.gocontinuum.ai

Categories and Features

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

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