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What is Sparks Provider?

Sparks Provider is a specialized software solution designed specifically for smaller NDIS providers in Australia. This platform brings together vital weekly operations into a single cohesive system, which includes participant and staff records, rostering, notes, timesheets, invoices, service agreements, reports, NDIA claim files, and Xero integration. Employees have the ability to seamlessly check their rosters, record attendance, and input notes via a user-friendly web interface or mobile applications compatible with both iPhone and Android devices. Furthermore, it is simple to view client rosters, which can be emailed individually or in bulk, and also downloaded as PDF files. The annual cost for using Sparks Provider is $499, inclusive of GST, and it supports an unlimited number of clients and staff members. Developed by Kim Matthews, who runs two disability support companies, this software was created to provide a simpler and more affordable alternative to larger software options available in the market. Sparks Provider is crafted with smaller businesses in mind, focusing on user-friendliness and accessibility to effectively cater to the distinct requirements of its clientele. By prioritizing these aspects, it helps enhance the operational efficiency of its users.

What is ReadyRoster?

ReadyRoster is an Australian platform tailored specifically for NDIS operations, aimed at assisting small to growing disability service providers in managing their services effectively. This all-encompassing system combines multiple functionalities such as scheduling, staff credential management, billing processes, and compliance checks, thereby replacing the reliance on disparate spreadsheets, paper timesheets, and generic software that doesn't cater to the specific needs of the NDIS. Noteworthy features include a user-friendly drag-and-drop weekly roster, the ability for support staff to clock in and out using GPS through a mobile browser (which avoids the hassle of app installations), real-time credential tracking with automated expiration alerts, and an integrated NDIS Support Catalogue for the 2025-26 fiscal year that allows for pre-billing verifications. Additionally, it streamlines the documentation of progress notes related to participant goals, enables incident reporting straight from workers’ mobile devices, and provides convenient one-click audit packs that comply with the five NDIS Practice Standards. The pricing model is structured around the number of participants, permitting unlimited staff access across all plans. Options range from a free Solo plan accommodating up to 3 participants, a Team plan priced at $29 per month for up to 15 participants, a Growth plan available at $79 per month for a cap of 50 participants, and an Enterprise plan at $199 per month that permits access for an unlimited number of participants. This adaptable pricing approach not only allows providers to select the most suitable plan according to their current needs but also supports them in scaling their operations as they grow. Ultimately, ReadyRoster presents a comprehensive solution that enhances operational efficiency and compliance for disability service providers.

Media

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Media

No images available

Integrations Supported

Xero

Integrations Supported

Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$499 per year
Free Version
Free Trial Offered?

Pricing Information

Free / AUD $29/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sparks Support

Date Founded

2025

Company Location

Australia

Company Website

sparksprovider.app

Company Facts

Organization Name

ReadyRoster

Date Founded

2026

Company Location

Australia

Company Website

readyroster.com.au

Categories and Features

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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